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Please advice what to do on a win

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  • dizzybee
    dizzybee Posts: 1,424 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have emailed backing stating that i am taking the matter to ASA,yes they have a Facebook page.

    SPC no:076
  • diddlydoop
    diddlydoop Posts: 5,567 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Oh my days ive heard some rubbish before but this sounds unreal.Email her back and ask her the details of the police Force dealing with it so that you can send those details to ASA I bet you either do not get a reply or get some excuse as to why she won't give you those details. I cannot believe she put I hope you understand ! Yeah Right you understand that you won £1000 to spend and now can't have it ?? Make sure when you tell her you are going to ASa you end the email with I HOPE YOU UNDERSTAND.
  • LadyMorticia
    LadyMorticia Posts: 19,899 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Something very suspicious about this whole thing, at least to me anyway!

    What do they mean by 'fraudulent email'?

    I'm inclined to say they're just trying to get out of awarding the prize, especially as their T&Cs state that it is at their discretion if they award it to another entrant after disqualifying one.

    Tell them that you're happy to comply with the police in order to get your prize, and maybe ask for the crime incident number too. This is a big prize and it would be a shame to lose out on it. I definitely wouldn't let it go.
    2019 Wins
    1/25

    £2019 in 2019
    £10/£2019
  • dizzybee
    dizzybee Posts: 1,424 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have loged a complaint with ASA and have also emailed Anna to ask for the police crime number for ASA, and that i will be seeking advice on various forms,
    Lets see what happens.x

    SPC no:076
  • hazyjo
    hazyjo Posts: 15,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Agree - absolute BS! If they had something fraudulent going on, they'd surely just tell you to sit tight and they'd be in touch in a week or whatever. They wouldn't just disqualify you for no reason (well, for a made up reason, and then deny receiving your email).

    Please keep us updated. Also keep a close eye on any other/future comps they may be running cos that would also surely point to a big fat lie re this one/fraud!

    Jx
    2024 wins: *must start comping again!*
  • GeeBee38
    GeeBee38 Posts: 3,230 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    This is the oddest thing i have read about a prize

    Take this all the way dizzybee!!!

    Disgusting the way they have dealt with you
  • dizzybee
    dizzybee Posts: 1,424 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The fight is on, i won't lay down and forget, ASA have just got back to me to say they are looking into it, will keep you all updated.x

    SPC no:076
  • toniq
    toniq Posts: 29,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 April 2016 at 2:13PM
    I'd email the IPM too http://www.theipm.org.uk/contact-us.aspx as well as the ASA,
    Sounds like the have had mass email spam entries,they should have something in place to stop that from happening.

    Keep all correspondence civil and too the point.

    Make sure you save all emails including the original response to the win.

    I'd truthfully take out the companies details above otherwise that could use this thread or the fact you are a comper from mse against you.

    Gl x
    #JusticeForGrenfell
  • GeeBee38
    GeeBee38 Posts: 3,230 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    edited 14 April 2016 at 2:19PM
    I have edited the the terms and conditions i posted, if you need them dizzybee, Pm me
  • dizzybee
    dizzybee Posts: 1,424 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker

    hi, could you delete this post please.
    thank you

    SPC no:076
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