Faulty car part from Ebay

wealdroam

BrentMeister wrote: »

Can anything be claimed in regards to the labour costs of having the new thermostat fitted?

Yes it can.

That answer does rely on a couple of assumptions:
1) the seller is a trader,
2) It is the part that he supplied that is inherently faulty and not the fitting of it.

Section 23 of The Consumer Rights Act says:

(2) If the consumer requires the trader to repair or replace the goods, the trader must—

(a) do so within a reasonable time and without significant inconvenience to the consumer, and

(b) bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage).

Worth reading the rest of that section to ensure you understand your rights fully.

BrentMeister

wealdroam wrote: »

Yes it can.

That answer does rely on a couple of assumptions:
1) the seller is a trader,
2) It is the part that he supplied that is inherently faulty and not the fitting of it.

Section 23 of The Consumer Rights Act says:

Worth reading the rest of that section to ensure you understand your rights fully.

Thanks Wealdroam.

Yes, the seller is a business seller established in 2009 selling car spares.

All the pipes and connections that were fitted by the garage were still intact. It was the sealed housing unit that had become faulty.

takman

BrentMeister wrote: »

We really are straying away from the original question now!

The same reason I got a kitchen fitter to fit my kitchen, a bathroom fitter to fit my bathroom, an electrician to do my electrics etc.

Page 2 and we've discussed my reasons for buying parts, not fitting them myself but not a single answer in response to my question.

So your saying that you don't even have the skills to complete a simple task yourself?. Would you get an Electrician to change a fuse in a plug?.

wealdroam

BrentMeister wrote: »

Thanks Wealdroam.

Yes, the seller is a business seller established in 2009 selling car spares.

All the pipes and connections that were fitted by the garage were still intact. It was the sealed housing unit that had become faulty.

All you've got to do now is enforce those rights. Simple.

cajef

BrentMeister wrote: »

Its not really that difficult to grasp. The sealant became hot causing the thermostat to separate and come out of the housing allowing all the water which would pass through to be sprayed everywhere.

Just how much do you know about car engines, a new thermostat is fitted into the existing housing in the car that is bolted to the block/cylinder head, even if fell apart internally there is no way it could come out of the housing and spray water externally everywhere unless the engine overheated and a hose blew.

s_b

so to summarise for those that cant grasp the problem
the thermostat housing bolts onto the engine and has the thermostat held in it with kids playdoh,the outer housing is made out or recycled tie clips in a old heated dustbin lid in schina

cajef

BrentMeister wrote: »

All the pipes and connections that were fitted by the garage were still intact. It was the sealed housing unit that had become faulty.

So the housing was not bolted down with a gasket fitted it was just held with some sort of sealant or superglue, sounds like a good mechanic you used.

molerat

Many of you have obviously not seen a modern thermostat. Those shown in this thread are the good old fashioned simple type as fitted to Fred Flinstone's car. Ebay search "s max thermostat" to see just how complex modern ones are with plastic housings joined with sealant etc.

arcon5

takman wrote: »

So your saying that you don't even have the skills to complete a simple task yourself?. Would you get an Electrician to change a fuse in a plug?.

Well presumably changing a fuse doesn't involve getting dirty hands, requiring a small selection of tools and the potential of cuts depending on how accessible it is.
Your comparison to a fuse is utter rubbish. Ignorant also

BrentMeister

Thank you for the few helpful posts on here, I've thanked the posts so you know who you are.

Nice to see hollydays jumping on the bandwagon with the flame posts...no surprise there.

cajef, your ignorance and incorrect assumptions are amusing. As pointed out by molerat, my thermostat it nothing like the one you described.