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Club Lloyds Monthly Saver standing order?

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grumbler
grumbler Posts: 58,629 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
in Budgeting & bank accounts
Upgraded my old account to Club.
Opened the Monthly Saver.
Can see both in my online account.

Monthly Saver is supposed to be credited monthly by a SO.
However, when for Club Lloyds I click

More actions > DDs and SOs > Set up a SO > To One of your accounts

- I don't have the Monthly Saver in the drop down menu "Your account: Please select..."

Before I call them, does anybody have any idea what I am doing wrong?
«13

Comments

  • badger09
    badger09 Posts: 11,575 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    grumbler wrote: »
    Upgraded my old account to Club.
    Opened the Monthly Saver.
    Can see both in my online account.

    Monthly Saver is supposed to be credited monthly by a SO.
    However, when for Club Lloyds I click

    More actions > DDs and SOs > Set up a SO > To One of your accounts

    - I don't have the Monthly Saver in the drop down menu "Your account: Please select..."

    Before I call them, does anybody have any idea what I am doing wrong?

    Nothing grumbler

    I've had this previously. For some reason the Monthly Saver doesn't appear in the drop down list.

    All you do is enter the sort code and account details as if its a SO to an account at another bank.

    No idea why they haven't fixed this:(
  • polymaff
    polymaff Posts: 3,950 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    badger09 wrote: »
    Nothing grumbler

    I've had this previously. For some reason the Monthly Saver doesn't appear in the drop down list.

    All you do is enter the sort code and account details as if its a SO to an account at another bank.

    No idea why they haven't fixed this:(

    A Lloyds problem. I mentioned this to my Lloyds manager recently. He sighed and said they'd been trying to get action on this for months. :(
  • Dobbibill
    Dobbibill Posts: 4,191 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    edited 1 April 2016 at 6:32PM
    Yeh, exactly as others said, Lloyds know about it but haven't fixed it to appear in your drop down menu yet so it's a case of setting it up manually as if it was an external SO.

    Edited to add - this is for both the 'Monthly' and 'Club Lloyds Monthly' savers. :D
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  • pmjenkins
    pmjenkins Posts: 128 Forumite
    Part of the Furniture 100 Posts
    I opened a Club Monthly Saver on-line today and after the account was created I was given the option to set up a standing order to the new saver account. Very straightforward.
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    edited 1 April 2016 at 8:21PM
    grumbler wrote: »
    Upgraded my old account to Club.
    Opened the Monthly Saver.
    Can see both in my online account.

    Monthly Saver is supposed to be credited monthly by a SO.
    However, when for Club Lloyds I click

    More actions > DDs and SOs > Set up a SO > To One of your accounts

    - I don't have the Monthly Saver in the drop down menu "Your account: Please select..."

    Before I call them, does anybody have any idea what I am doing wrong?

    Same issue with my 4% HTB ISA, Halifax gave me £80 compo, call and log complaint ;)
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    badger09 wrote: »

    All you do is enter the sort code and account details as if its a SO to an account at another bank.

    When I do this with Halifax and fill it out and continue it takes me to my accounts summary page ??


    Endless looping.
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • badger09
    badger09 Posts: 11,575 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    diamonds wrote: »
    When I do this with Halifax and fill it out and continue it takes me to my accounts summary page ??


    Endless looping.

    The thread heading is 'Club Lloyds Monthly Saver standing order'

    grumbler's opening question related to the Club Lloyds Monthly Saver standing order issue, as did my reply

    I don't know anything about Halifax HTB ISA issues.
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    badger09 wrote: »
    The thread heading is 'Club Lloyds Monthly Saver standing order'

    grumbler's opening question related to the Club Lloyds Monthly Saver standing order issue, as did my reply

    I don't know anything about Halifax HTB ISA issues.


    Not just the HTB, setting up SO, opening a new savings account amoung other issues online.


    The same banking group and buggy banking software.

    I was testifying its sister Halifax has the same issues so it is not exclusive to just Lloyds Bank but Lloyds Banking Group brands as a whole :)
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • Mosler
    Mosler Posts: 95 Forumite
    Tenth Anniversary 10 Posts Name Dropper Combo Breaker
    edited 12 May 2016 at 8:29PM
    When I opened my account, the 1st payment was made on the 30th but I changed the standing order so that the next payment was taken on the 2nd of the next month. The second payment was not rejected but will it have gained any interest as both payments will count for the same month?

    Thanks
  • Vortigern
    Vortigern Posts: 3,302 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Mosler wrote: »
    When I opened my account, the 1st payment was made on the 30th but I changed the standing order so that the next payment was taken on the 2nd of the next month. The second payment was not rejected but will it have gained any interest as both payments will count for the same month?
    You'll be OK as both payments are in different calendar months.
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