Test and Vote (Toluna)

vixarooni

I was just going to join these! whats the overall opinion? i guess theres always going to be problems with them, just rubbish it happened to you.

Keep kicking up a fuss!

chloes

I usually love Toluna, I have got 80,000 point since about May, so not bad! Plus I have been sent 3 or 4 products to test. Just hope they sort out this problem!

vixarooni

im a new quidco person so ive hopefully made £1.15 for joining if nothing else. Made quite a bit of money this afternoon!

p_larkin99

I just ordered a HMV e-voucher from Toluna - do they email me the code to my email address that i registered with?

Cheers

lindauk

I've been with test and Vote (now Toluna) for a while. I haven't had any problems points can take a while to show up but I don't think I have ever missed any.

p_larkin99 wrote: »

I just ordered a HMV e-voucher from Toluna - do they email me the code to my email address that i registered with?

Cheers

As for ordering HMV vouchers, I haven't done it but my partner did ans they came within two weeks and he could use them straight away on the internet. i believe HMV do the same thing as Amazon and let you have an e-wallet. (Storing up any credit you don't spend)

p_larkin99

Cheers for that Linda

do they physically send them by post to your address?

hope it's not a 2 weeks wait

choccybikkie_2

No,they email the e-code.Yes it does take a couple of weeks.
I haven't had any problem with them- although as others have said they can take a while to add points.But i find they're the easiest survey company to get rewards with cos they send lots of surveys some with very good incentives.
OP- have you emailed GFK?

chloes

I can't really email GFK as Toluna don't know if it was their survey, and the ops on the web chat told me Toluna were meant to pay me! Aggghhhh!

naz.2000

Chloes- I did a similar thing with a company via Test & Vote. Do you still have the original invite e-mail - there were contact details on there for the other company that were supposed to be paying me, and I was able to contact them that way.

Hope you get it sorted :-)

chloes

Just got this:

Thank you for your email. We apologize for any inconvenience caused for you.
I checked this matter and all the groups have not finished yet. Once this project is closed we will get back to you.
We will do our best to find a solution with our client as soon as possible on the payment issue.

We sincerely apologize for any inconvenience caused.



Hopefully they'll sort it out now!