We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

ESA WCA Help

Hi, i'm hoping you might be able to help. I'm having to fill in my ESA50 form having been in the WRAG due to mental health issues for a while. The form, which is different than the one I filled in initially, says that I have to provide a telephone number for the assessment team to contact regarding a WCA appointment. This is not something that is at all convenient, do you know if I can request an alternative? I find dealing with phone calls like this really difficult and I don't live alone so there are discretion issues (I don't expect the DWP to be remotely discreet either).

Thanks in advance.
«1345

Comments

  • paragon909
    paragon909 Posts: 1,498 Forumite
    Hi, i'm hoping you might be able to help. I'm having to fill in my ESA50 form having been in the WRAG due to mental health issues for a while. The form, which is different than the one I filled in initially, says that I have to provide a telephone number for the assessment team to contact regarding a WCA appointment. This is not something that is at all convenient, do you know if I can request an alternative? I find dealing with phone calls like this really difficult and I don't live alone so there are discretion issues (I don't expect the DWP to be remotely discreet either).

    Thanks in advance.

    Every form DWP send claimants requires a phone number, They need this encase of emergencies like having to change appointments or to give decisions etc.


    Are you afraid by DWP will try use the fact you can use a telephone against you or something? They won't. If you have mental health issues then you shouldn't have a problem with the WCA.
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    If you can't use the phone, write that and explain why.

    What alternative are you looking for? If they can't contact you by phone they'll send you an appt by letter.
  • tomtontom wrote: »
    If you can't use the phone, write that and explain why.

    What alternative are you looking for? If they can't contact you by phone they'll send you an appt by letter.

    They can write to me, that's fine.
  • paragon909 wrote: »
    Every form DWP send claimants requires a phone number, They need this encase of emergencies like having to change appointments or to give decisions etc.


    Are you afraid by DWP will try use the fact you can use a telephone against you or something? They won't. If you have mental health issues then you shouldn't have a problem with the WCA.

    They will because that's how the WCA operates, but that's not the reason.

    There is no emergency issue here; no one has an emergency WCA.

    They can write to me, that's perfectly fine. I don't see why I should be obliged to give them a phone number. Where in the legislation does it require this?
  • ab1982
    ab1982 Posts: 431 Forumite
    I'd hate to work at the DWP and deal with people being awkward all day.
  • Diary
    Diary Posts: 591 Forumite
    You are not obliged to give them a phone number. Although I claim income support and Pip and not ESA I have never given a phone number and leave the part blank on the forms.

    I don't have mental health issues but for me personally the pros of not giving a number far outweigh the few cons.

    There is no legislation that requires a phone number.
    Master Apothecary Faranell replied, “I assure you, overseer, the Royal Apothecary Society dearly wishes to make up for the tragic misguidance which ended so many lives. We will cause you no trouble. We seek only to continue our research in peace".
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    edited 23 March 2016 at 1:55PM
    They will because that's how the WCA operates, but that's not the reason.

    There is no emergency issue here; no one has an emergency WCA.

    They can write to me, that's perfectly fine. I don't see why I should be obliged to give them a phone number. Where in the legislation does it require this?


    Edit....Tom beat me to it...
    Having claimants number on record benefits the claimants nobody else...One reason being for appointment cancellations, I'm sure you will have a moan and be straight on the phone to them if you turned up to an WCA that had to be cancelled and they hadn't been able to contact you.
  • ab1982 wrote: »
    I'd hate to work at the DWP and deal with people being awkward all day.

    How am I being awkward?
  • Poppie68 wrote: »
    Edit....Tom beat me to it...
    Having claimants number on record benefits the claimants nobody else...One reason being for appointment cancellations, I'm sure you will have a moan and be straight on the phone to them if you turned up to an WCA that had to be cancelled and they hadn't been able to contact you.

    How does that have anything to do with what I asked?
  • Diary wrote: »
    You are not obliged to give them a phone number. Although I claim income support and Pip and not ESA I have never given a phone number and leave the part blank on the forms.

    I don't have mental health issues but for me personally the pros of not giving a number far outweigh the few cons.

    There is no legislation that requires a phone number.
    that's great, but the key part is that you don't have the same issues.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.