Enigmatic Legends Intelligently Teach Excellently

squigs

wackynut wrote: »

Thanks for explaining more clearly. :A



I assume wrong then and appologise.

I read your post that way because the mb has been showing for me the majority of the time since it populated for me last week. I'm sure I'm not the only one to read your post that way either.

DeeDee74 wrote: »

No it not ending today the multi buy has been MIA from. Com since the deal first showed last Tuesday

I too read it the same as Wacky, probably because if an item is missing from A.com it usually glitches, plus the use of the sticking out tongue smiley, gave me the impression that N1LDA had missed seeing the glitch.

Thank you for pointing it out, before lots of people rushed out to buy coke!

tweets

queen_of_cheap wrote: »

I got two mascara and a face mask one. I think the Lush stuff is gonna have to stay with me. I ended up buying a bath ballistic thing cos I felt bad about getting so much free stuff from her

You will love the Lush and your bathroom will smell Lush

I am just glad Lush isn't in town centre would be in every month. We have a Body Shop but I don't think their stuff is a patch on Lush so hardly ever go in shop

springdreams

cheer1eader wrote: »

afternoon :wave:

well done :T:T:T how are you getting free chickens?
our local extra store doesn't do the pies has anyone bought them from an express or metro store?

Gallows Corner store has the pies. Not that I am buying any as they are not weight watchers friendly, and my DS only eats Greggs pies. However, perhaps your DH could pick some up when he visits his mum?

Dizzy_Ditzy

tweets wrote: »

You will love the Lush and your bathroom will smell Lush

I am just glad Lush isn't in town centre would be in every month. We have a Body Shop but I don't think their stuff is a patch on Lush so hardly ever go in shop

I walked into body shop and straight back out again. There is another Lush in the shopping centre closer to my house :cool:

bubbs

Afternoon all :wave:

tweets

queen_of_cheap wrote: »

I walked into body shop and straight back out again. There is another Lush in the shopping centre closer to my house :cool:

Wonder if you will be visiting the other Lush

I know I would

tweets

bubbs wrote: »

Afternoon all :wave:

Afternoon bubbs :hello:

Savvybuyer

mhoc wrote: »

I might be good at writing the odd email or letter of complaint but that is not always the same as actually getting anywhere

At the mo
Aldi - the bag of chips we got last week had foreign items in it so I sent photos via FB messaging - Aldi said take it back to the store for a replacement. I said do I get any compensation for the inconvenience - Aldi said no.
Sainsburys mycoupons - 2 lots of points missing. I try a pointless discussion with Sainsburys via twitter FB and was told to go away for 10 days. Then I tried an email but was told its nothing to do with us use the contact page - they will take a week to respond
Shopotize - finally awarded after nearly a month my stray 50p but sent to a non existent PayPal account
United Futilities - sending £50 via 2 cheques, one arrived but the other is coming from another department and still not here 2 weeks later, not sure when to chase this up again
Sky - now without a phone line for over 5 weeks due to BT open zone having issues with hole digging, no solution in sight and no end to this and a failing broadband line

And this is actually a very good quiet week

If they are being like that, then tell them that you are rejecting the chips as not of satisfactory quality and that they are to come to collect them from your home, at any reasonable hour, at their own expense. That used to be the law at any rate - was the Sale of Goods Act but you'll have to check it as the Act of Parliament has changed and might be different now. In fact, on this one, as you're saying it's got a foreign body in it, I wouldn't even bother to go back to the store - I'd take it straight to the environmental health department of your local council - could see them getting into far more trouble for it than if they'd simply given you a few quid for the inconvenience. Under the law I believe, they have to compensate you for what is reasonable and what is foreseeable. I gather than this is theory and things don't always follow the law in practice:rotfl:. I can see that they would not want to open floodgates to numerous people, however that is not relevant. If they are making it difficult, I would see no reason to be anything but difficult with them - insist on the strict law, under what was the Sale of Goods Act (section 36?) (but may have changed now so check the new law has an equivalent thing) you only had to tell the seller that you rejected the goods. The onus and duty on them was to collect them from you. If that applies from 1 October 2015, when the law changed, I would insist on it vigorously and absolutely. As you won't compensate me for my cost of travelling and bringing the goods back to you, I will therefore insist on strict law: I reject the goods and you can comply with your legal duty to collect them from me as per section [...] of ... Act.

EDIT: Ooh, I have a good memory! This is the old law (it has been replaced by another statute - Consumer Rights Act?):
http://www.legislation.gov.uk/ukpga/1979/54/section/36
You wouldn't have worried about "delivery" in that case (if this was current law) - delivery is a technical legal term and goods are "delivered" to you the moment you pay for them and take ownership of them at the till.
In fact, bloody Consumer Rights Act has inserted something there as subsection (2) - so this is current law, might not apply now if Consumer Rights Act applies from 1 October last year and our consumer rights have been weakened.
:idea:Maybe section 20 of the new Act is now the provision - maybe our right are intact - I'm going to check that!

EDIT: Here is the new provision: Consumer Rights Act 2015, section 20
(7)From the time when the right is exercised—

(a)the trader has a duty to give the consumer a refund, subject to subsection (18), and

(b)the consumer has a duty to make the goods available for collection by the trader or (if there is an agreement for the consumer to return rejected goods) to return them as agreed.

[My emphasis]
So, assuming you have a legal right to reject the goods, as contaminated chips are neither fit for their purpose nor of satisfactory quality, then you merely have to make them "available for collection" - you don't have to return them to one of the seller's places of business - unless you agreed to do so and I would never agree to any such thing!

"I reject the chips as not fit for purpose/not of satisfactory quality - they are available for collection at any reasonable time of day from me at my home at [...]. Meanwhile you must still give me the refund to which I am entitled."

People will think it's silly and trivial over a pack of chips. However, if they won't give you anything for having to take them back (and apparently haven't been able to accept a rejection of them via another method - the law says you merely need to tell the company you reject the goods - there is no provision that requires you to tell any specific part of the company or to take the goods back to that part - you rejected them on the phone it seems, they have no right not to accept a valid rejection or turn you down and point you to elsewhere - it may not conform to their own procedures but they are irrelevant - and, if it doesn't comply with their procedures, then their procedures do not comply with the law - company procedure is irrelevant and the law always takes precedence) - if they won't give you anything for taking them back to the store, which you do not legally have to do, then would I go to town on it (definitely not literally as I would not be going back to their store!) and insist they collect them if they want them back - they still have to give you any refund to which you are entitled and you just have to "make them available for collection". Unfortunately the law seems written in terms of imposing a duty on us rather than one, to collect, on the seller. But it seems quite clear you're entitled to insist on "making the goods available" for them. They are available, at your home (or any other reasonable place you stipulate), for them to collect.

If they don't collect them after a reasonable time and you have informed them in advance that you may do such a thing, you're probably entitled, after that point, to dispose of them and possibly even to charge them for your costs of doing so - but I would check all this before trying to go down such a road. Yoy can't be expected to hold onto them forever - otherwise attempt to charge them for your continued storage costs, which of course are exhorbitant and mount on a daily basis. Citizen's Advice consumer service may be a good place to ask (I bet they won't know offhand as my queries are always unusual ones:rotfl: ) - as well as environmental health if the goods are contaminated and unfit for consumption.

Disclaimer: nothing I post constitutes legal advice etc.

bubbs

tweets wrote: »

Afternoon bubbs :hello:

Hello tweets
Sorry you have another cold and LS get well soon

diluvsdiscounts

Ladyshopper wrote: »

Had a great day yesterday, very cultured and most unlike me. Culminated in consultants appointment at hospital. She is very pleased with progress, especially after everything that's happened. She has also agreed that when I go back in 6 months she is going to book me in for a full scar revision. Very unexpected but over the moon, as my stomach looks dreadful. So I've got 6 months to lose more weight, and she'll then make it all look a whole lot better. Couldn't stop smiling, even when I had to stand on the train all the way home!

Well done three stone wow:j

scoobydoo66 wrote: »

Its just like having sex with Tesco.
In, out, in, out, in, out, in, out, in, out, in, out, in, out, settle down with a pie.

Dont forget the vouchers are for £3.75, and the pies £3.50, so pick up something else to use the 25p over.

:rotfl::rotfl::rotfl:

bubbs wrote: »

Afternoon all :wave:

Hiya :wave: how's it going?