Enigmatic Legends Intelligently Teach Excellently

tbw

cheer1eader wrote: »

with the pies can you really taste the stilton in the beef & ale pie? going to try a different t's after the school run thanks

Yes you can - its a bit patchy though and you get a whiff/taste of the cheese every few mouthfuls rather than all the way through IFYSWIM.

Dizzy_Ditzy

tweets wrote: »

Wonder if you will be visiting the other Lush

I know I would

Be rude not to :cool:

bubbs

diluvsdiscounts wrote: »

Well done three stone wow:j


:rotfl::rotfl::rotfl:


Hiya :wave: how's it going?

Hello :wave:
As well as can be expected:o funeral not till next week:(
Was so shattered last night , think its the mental tiredness too, fell asleep in chair about 8 i think:o woke up made the pack up, went bed was in bed by 9.20, hubby had already gone, didnt wake me as said i was fast asleep:eek:

bubbs

I had one of those stilton pies and im not a stilton fan, but enjoyed the pie , the great big chunks of steak in it

chandlerscroft

bubbs wrote: »

I had one of those stilton pies and im not a stilton fan, but enjoyed the pie , the great big chunks of steak in it

Thanks your making me hungry, I still have 45 minutes to go, before going home.

I picked up a few earlier

But we have done a menu planner this week and pie night isn't until Thursday

tweets

bubbs wrote: »

Hello tweets
Sorry you have another cold and LS get well soon

Last cold was Andrex for wiping nose this one its Cushelle :rotfl::rotfl::rotfl:

I went to bed early last night feeling like grotbags may do same tonight depends how I am feeling later.

mhoc

I was quite taken aback by Aldis lack of interest in this.

The alien bits are like orange sticks, quite a few of them, OH thought they might be sweet potato but he tasted one and it wasn't so its a mystery.

When I took duff bread and potatoes back to Asda the lady says the details go straight onto the computer so all stores can examine or remove any of the batch with the same numbers on - the numbers say where and when things were packed.
Asda have a replace and refund system - or they did a while back.

Sainsburys put points onto your nectar card and also include extra for compensation. The last time I tweeted them a photo of some bleach which was supposed to smell of Christmas but didn't - as a joke of course but they took it seriously and refunded my money onto my nectar card and gave me an extra £5 in points

Asda a long while back I had a stick in my porridge so I rang them up and I had a photo ready to email them but they didn't need it and sent me a gift card in compensation

Morrisons I had problems with mis matched hot cross buns. I sent them photots and they asked for pack details and numbers etc and they sent me gift vouchers.

Savvybuyer wrote: »

If they are being like that, then tell them that you are rejecting the chips as not of satisfactory quality and that they are to come to collect them from your home, at any reasonable hour, at their own expense. That used to be the law at any rate - was the Sale of Goods Act but you'll have to check it as the Act of Parliament has changed and might be different now. In fact, on this one, as you're saying it's got a foreign body in it, I wouldn't even bother to go back to the store - I'd take it straight to the environmental health department of your local council - could see them getting into far more trouble for it than if they'd simply given you a few quid for the inconvenience. Under the law I believe, they have to compensate you for what is reasonable and what is foreseeable. I gather than this is theory and things don't always follow the law in practice:rotfl:. I can see that they would not want to open floodgates to numerous people, however that is not relevant. If they are making it difficult, I would see no reason to be anything but difficult with them - insist on the strict law, under what was the Sale of Goods Act (section 36?) (but may have changed now so check the new law has an equivalent thing) you only had to tell the seller that you rejected the goods. The onus and duty on them was to collect them from you. If that applies from 1 October 2015, when the law changed, I would insist on it vigorously and absolutely. As you won't compensate me for my cost of travelling and bringing the goods back to you, I will therefore insist on strict law: I reject the goods and you can comply with your legal duty to collect them from me as per section [...] of ... Act.

EDIT: Ooh,I have a good memory! This is the old law (it has been replaced by another statute - Consumer Rights Act?):
http://www.legislation.gov.uk/ukpga/1979/54/section/36
You wouldn't have worried about "delivery" in that case (if this was current law) - delivery is a technical legal term and goods are "delivered" to you the moment you pay for them and take ownership of them at the till.
In fact, bloody Consumer Rights Act has inserted something there as subsection (2) - so this is current law, might not apply now if Consumer Rights Act applies from 1 October last year and our consumer rights have been weakened.
:idea:Maybe section 20 of the new Act is now the provision - maybe our right are intact - I'm going to check that!

EDIT: Here is the new provision: Consumer Rights Act 2015, section 20
(7)From the time when the right is exercised—

(a)the trader has a duty to give the consumer a refund, subject to subsection (18), and

(b)the consumer has a duty to make the goods available for collection by the trader or (if there is an agreement for the consumer to return rejected goods) to return them as agreed.

[My emphasis]
So, assuming you have a legal right to reject the goods, as contaminated chips are neither fit for their purpose nor of satisfactory quality, then you merely have to make them "available for collection" - you don't have to return them to one of the seller's places of business - unless you agreed to do so and I would never agree to any such thing!

"I reject the chips as not fit for purpose/not of satisfactory quality - they are available for collection at any reasonable time of day from me at my home at [...]. Meanwhile you must still give me the refund to which I am entitled."

People will think it's silly and trivial over a pack of chips. However, if they won't give you anything for having to take them back (and apparently haven't been able to accept a rejection of them via another method - the law says you merely need to tell the company you reject the goods - there is no provision that requires you to tell any specific part of the company or to take the goods back to that part - you rejected them on the phone it seems, they have no right not to accept a valid rejection or turn you down and point you to elsewhere - it may not conform to their own procedures but they are irrelevant - and, if it doesn't comply with their procedures, then their procedures do not comply with the law - company procedure is irrelevant and the law always takes precedence) - if they won't give you anything for taking them back to the store, which you do not legally have to do, then would I go to town on it (definitely not literally as I would not be going back to their store!) and insist they collect them if they want them back - they still have to give you any refund to which you are entitled and you just have to "make them available for collection". Unfortunately the law seems written in terms of imposing a duty on us rather than one, to collect, on the seller. But it seems quite clear you're entitled to insist on "making the goods available" for them. They are available, at your home (or any other reasonable place you stipulate), for them to collect.

If they don't collect them after a reasonable time and you have informed them in advance that you may do such a thing, you're probably entitled, after that point, to dispose of them and possibly even to charge them for your costs of doing so - but I would check all this before trying to go down such a road. Yoy can't be expected to hold onto them forever - otherwise attempt to charge them for your continued storage costs, which of course are exhorbitant and mount on a daily basis. Citizen's Advice consumer service may be a good place to ask (I bet they won't know offhand as my queries are always unusual ones:rotfl: ) - as well as environmental health if the goods are contaminated and unfit for consumption.

purpledonkey

bubbs wrote: »

I had one of those stilton pies and im not a stilton fan, but enjoyed the pie , the great big chunks of steak in it

Thanks I was also wondering that too! All this talk of Lush, going to have a bath now. I love the bubble bars that smell like sherbet

Nannylala

bubbs wrote: »

Afternoon all :wave:

Good afternoon bubbs ..you are in my thoughts as I know how difficult it is to try and be strong for each other at times like this ...take care off yourself :A and a few early nights will do you the world of good x

Savvybuyer

That's an indication of how things change - why do they have to make it so complex?:huh::mad: (:rotfl:)
The old legislation, in 1979, contained just about a single, clear sentence. The new legislation is a section of numerous parts, with references to different sections and different parts that all have to be read and cross-read in order to try to understand it all:mad:. (I am, myself, making assumptions as to what the other parts say - I haven't even read them myself.)