Won & paid for but no seller contact?

catt_2

Fay,

Paypal took the payment straight from my bank account, so debit, not credit card.

frivolous_fay

catt wrote: »

Fay,

Paypal took the payment straight from my bank account, so debit, not credit card.

Ok, not the end of the world. Ring the number and find out the deal with the seller. If necessary, you can then start the dispute.

catt_2

Fay

I just rang from my mobile. "You have dialled an incorrect number. Please check the number and re-dial."

From my landline the line is dead.

frivolous_fay

Ok, go to paypal, click on your payment and and open an item not received dispute.

catt_2

Fay

What about finding the seller's address from the electoral roll and going round there to collect my bathtub? I'm pretty sure the name on Paypal is the seller's real name.

Should I notify Ebay of the false name and invalid tel. no. at this stage?

frivolous_fay

catt wrote: »

What about finding the seller's address from the electoral roll and going round there to collect my bathtub? I'm pretty sure the name on Paypal is the seller's real name.

You could try it, but I have to say I wouldn't welcome you with open arms if you came to my house without warning.

catt wrote: »

Should I notify Ebay of the false name and invalid tel. no. at this stage?

No, because there's a fair chance it will get him suspended, and that might complicate the dispute.

catt_2

Thanks Fay. I will follow your advice and let you know the outcome.

Obviously I'm very disappointed as I wanted the bath.:mad:

Catt

papito

I think you have to wait 8 or 10 working days before opening a dispute and then another 10 days to allow the seller to reply, then close the dispute (escalate) and wait another 3-4 weeks for paypal to make a decision.
Not sure if you want to wait all this time....Good luck

frivolous_fay

It should be possible to open a dispute now.

catt_2

fay

I have opened a paypal dispute as you recommended, thanks.

I have not disputed on ebay yet.

It seems all paypal can do is refund my money. They wont force the seller to hand over the goods.