We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Windows 10 problem

Options
The start menu has disappeared on me.I have followed all the videos on YouTube but nothing has helped:(
I can access it in safe mode but when I switch back to normal mode it isn't there!!!
Any help would be very much appreciated as it is my daughters laptop and she needs it for her homework,TIA
«13

Comments

  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    d/load classic shell and enjoy , http://www.classicshell.net/downloads/




    ps: you have probably set the machine to "tablet" form , unclick tablet mode ,
    Save a Rachael

    buy a share in crapita
  • KxMx
    KxMx Posts: 11,093 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 February 2016 at 1:38PM
    It sounds like the common W10 bug where Cortana search disappears and clicking on Start has no results, does that sound right OP?

    If it is there have been a few threads on MSE lately about the same problem and out on the web dating back months.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    KxMx wrote: »
    It sounds like the common W10 bug where Cortana search disappears and clicking on Start has no results, does that sound right OP?

    If it is there have been a few threads on MSE lately about the same problem and out on the web dating back months.




    is that where it shows as tablet mode?
    Save a Rachael

    buy a share in crapita
  • KxMx
    KxMx Posts: 11,093 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 February 2016 at 2:52PM
    pappa_golf wrote: »
    is that where it shows as tablet mode?

    No separate issue from showing as tablet mode.

    Cortana fails to work or even show up, and clicking on the start menu results in nothing happening.

    Sometimes occurs out of the blue, or from install/upgrade.

    MS haven't resolved it yet, nor always do the fixes floating about on the web.

    https://forums.moneysavingexpert.com/discussion/5411594

    https://forums.moneysavingexpert.com/discussion/5412441
  • I had this problem and have posted on another forum. Since then I set up System Restore and this action initially cured the problem and it was working normally. I thought that was it normal service resumed.Bu NO yesterday Cortana and the Start menu have ceased to function and have disappeared. there is obviously a problem with Windows 10 and it would seem Miscroscoft don't and want to know how to resolve this issue.so what to do next is the question and it would appear this is going to be a reoccurring issue that won't be solved permanently by using the system restore
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    pappa_golf wrote: »
    d/load classic shell and enjoy , http://www.classicshell.net/downloads/,
    I'd be interested to know (I've suggested this myself) if the Classic Shell start button and menu appears/and works in this situation.
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    interestingly I have a similar problem , I have 2 machines here , both using a hdmi switch and the mouse/keyboard via a usb hub with a switcher


    if I flick from one machine to the other (machine not doing anything) , my whole taskbar and start menu have gone .


    however if I flick the usb (K+M)_ over and back it returns
    Save a Rachael

    buy a share in crapita
  • PigginSkint
    PigginSkint Posts: 2,706 Forumite
    Part of the Furniture Combo Breaker
    Me too! My whole start menu and task bar have disappeared.
    PigginSkint's debt free diary
    DFW Nerd 1049 Amazon Sellers Club member 54
    Total mortgage debt: 30/4/17 £14090.77 (Last payment: September 2021)
    LTSB Loan 30/4/17 £6633.71 (reduction by 48%)
    Total credit cards: 30/4/17 £25971.91 :eek:
    Total non-mortgage debt: 30/4/17 £32876.49 :eek:
  • I thought I had resolved this issue when I ran the System Restore program, which put the start menu and Cortana back to normal. It worked for a while and then over the weekend it all went "Pear Shaped" again. I lost the search the web and windows start which is frozen and Cortana has disappeared again. there seem little point in running System Restore again as it would appear this is only a short term fix before it goes wrong again. What next? As another contributor has stated Microsoft are no help at all although Windows 10 is their baby.So what is the next step that is the question. Any ideas?. Maybe I should revert back to Windows 7 which caused me no problems which I presume I am able to do!!!
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    AnneMarie, have you tried http://www.classicshell.net/downloads/ ? Does this work? (I know its a workaround but it provides the same(ish) functionality).
    If you put your general location in your Profile, somebody here may be able to come and help you.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.