Xbox have taken £4000 pounds from our account

diamonds

zagfles wrote: »

I don't think it's illegal to lend to him, just they can't force him to pay it back!

Credit - it is even illegal to be marketed directly to a under 18.


Unless a credit worthy person signs for financial liability for a 14-18 year old's credit and possible debts credit cannot be offered nor given. Any negative balance is credit.

diamonds

grumbler wrote: »

Fine.Yes Of course - if you say so.
Bank made a mistake by lending to under-aged customer and cant enforce the debt. Why on earth some merchant has to be responsible for the bank's error?

If Microsoft did not do a 'online' check with the stored card details at transaction time Microsoft is liable for its own loss


The bank should have refused any payment and then and claimed it back, not expect the customer to pay for:

1) Microsofts failure
2) Their own failure

grumbler

diamonds wrote: »

Credit - it is even illegal to be marketed directly to a under 18.

Maybe.

Unless a credit worthy person signs for financial liability for a 14-18 year old's credit and possible debts credit cannot be offered nor given. Any negative balance is credit.

I have to be prosecuted then for lending to my u18 son on many occasions.

As you keep posting nonsense like "cannot give" and "cannot be given", post some proofs as you seem to be a legal expert.

diamonds

grumbler wrote: »

Maybe.
I have to be prosecuted then for lending to my u18 son on many occasions.

As you keep posting nonsense like "cannon give" and "cannot be given", post some proofs as you seem to be a legal expert.

Law is maybe? :rotfl::rotfl::rotfl:



You hold a banking licence do you Grumbler ? thought not....



I give info, it is up to people to research the full info on google from valid sources, I am not here to spoon feed people where they learn nothing but dependency over self education.

Besides when I copy & paste & post links on occasions to such you and your board cookie crew just moan, you want it both ways LOL cutting your nose off despite your face they call it

grumbler

diamonds wrote: »

Law is maybe? :rotfl::rotfl::rotfl:

SOH fails you again?

You hold a banking licence do you Grumbler ? thought not....

Banking? Do all PDL companies hold it? Does this license prohibit lending to u18?

(Text removed by MSE Forum Team)
ETA: to replace the removed text:

I give info

You call it "info". I call it "rubbish".

it is up to people to research the full info on google from valid sources, I am not here to spoon feed people where they learn nothing but dependency over self education.

Been here ...
First you post rubbish. Then want us to to prove that it's a fact. Or to find some non-existent proof in a huge document where there is no proof.
Black Cat in a Dark Room.

Besides when I copy & paste & post links on occasions to such you and your board cookie crew just moan, you want it both ways LOL ...

:huh:
And something is allegedly funny again...

diamonds

For anyone wanting clarification to dispel Grumblers misinformation and personal attacks on me:

Consumer Credit Act 1974 - credit products and services cannot be marketed to under eighteen year olds.





50,000 posts does not make a MSE user a expert on anything, always research ANY information posted by any non MSE username titled member of staff to protect yourself.

diamonds

Further:

Young people (minors) can't usually be taken to court for debt. This applies to young people aged under 18 in England, Wales and Northern Ireland and under 16 in Scotland.

This is because you can't be legally held to a contract you make when you are under age.

In Scotland, anyone who is 16 or older can be taken to court for a debt. However, if you sign an agreement when you're 16 or 17 and later think you shouldn't have signed it, you can apply to the court to have it set aside. You must do this before you turn 21, if you want to.

For more information about when young people are responsible for debts, see Young people – money and consumer rights.


Source: https://www.citizensadvice.org.uk/debt-and-money/help-with-debt/how-to-dispute-a-credit-debt/how-to-dispute-a-debt/#h-are-you-under-18

diamonds

Furthermore:

Banking, credit and borrowing money

There is no legal age limit at which you can open a bank account but a bank manager can decide whether to allow a child or young person to open an account. There are restrictions on opening certain kinds of account, for example, as a young person you are not normally legally responsible for your debts so you are unlikely to be granted an overdraft.

If you are under 18, it is a criminal offence for anyone to send you material inviting you to borrow money or obtain goods or services on credit or hire purchase. However, if you are over 14 but under 18, you can enter into a credit or hire purchase agreement if an adult acts as your guarantor.

For information on guarantors and other credit issues, see Credit.

You can borrow money at any age, but access to loans may be limited because a lender will not usually be able to take a young person to court if they break the terms of a loan. This is because you cannot usually be legally held to a contract you make when you are under 18.

If you apply for a credit card when you are under 18, you will have your application turned down.

Debt

As a child or young person, you cannot normally be taken to court for debt. This is because you cannot be legally held to a contract you make when you are under 18. However, there are some exceptions to this rule. You can be held legally responsible for any debts you run up to buy things that you need like food, shelter or clothing.

There may be other debts you can be held legally responsible for. If in doubt, consult an experienced adviser, for example, at a Citizens Advice Bureau. To search for details of your nearest CAB, including those that can give advice by e-mail, click on nearest CAB.

As a parent you are not usually under any obligation to pay the debts of your child. However, if you acted as a guarantor for a contract they entered into, you will be responsible for any debts under the agreement.

For more information on debt, see Help with debt.


Source: https://www.citizensadvice.org.uk/debt-and-money/young-people-and-money-advice/young-people-money-and-consumer-rights/

diamonds

MSE users please be responsible and post known facts, dont dispute things you know nothing of, people may take advice literally on your misinformation and extend themselves into a legal position where they find themselves with their back against the wall.

Also when taking advice, research that advice fully before making any decision.




MSE is a community of advice not of legal standing

DCFC79

HappytobehereinsunnyBT80 wrote: »

I feel your pain. Being aware of the potential damage a child could do with a credit card I set my 12 year old son's account up using a visa debit card which the Bank assured me would not allow him to go overdrawn. I set up a standing order to his account for £5 per month and thought I was safe in the knowledge that his spending was curtailed. I was wrong ... i discovered today that he was able to spend £50 in one weekend at xmas (a whole 3 days after getting his xbox 1) putting his account £40 overdrawn and my £5 standing order has been reducing his overdraft, which is now £20.

I contacted the Bank and they said not their fault and I have found no way to contact x box

Needless to say I have had a very serious conversation with my son and he is now forbidden to make online purchases and knows it.

Any one know how I can email or phone xbox?

Not that I am optomistic of a positive outcome.

Thanks

You really should have started your own thread.

You dont phone Xbox, you contact Microsoft support.

You could have used the top up cards, you wouldn't be in this situation.