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LBG credit card monthly payment query

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book12
book12 Posts: 2,557 Forumite
edited 6 February 2016 at 1:12PM in Credit cards
Got accepted for a credit card in January. During the online application process it let's me set up a direct debit which I have done, and selected the pay in full option.

In January on the credit card account on online banking, it says that the statement will be generated in February. Now it's February it says my statement amount to be due in March is £5 instead of the full statement amount. I hope the £5 is a mistake and not a late payment fee. I'm in online banking and can't see a credit card statement yet. I selected paperless statements in January.

By the way, between January and now the direct debit is on my bank account which already been set up.

Advice appreciated.

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 6 February 2016 at 1:36PM
    lets

    'Due' amount isn't the same as the amount that 'will be collected by DD'.
    it says my statement amount to be due in March is £5
    Is it exactly what it says?
    All my paper statements say:
    "Minimum Payment Due £**.**
    ...
    Your statement balance... will be collected by DD on ..."
    CBA to check online statements.
  • book12
    book12 Posts: 2,557 Forumite
    The main credit card account page says the following:

    £5 Outstanding minimum payment due (inc. any missed payments) by 02 March 2016 .

    Another section within the credit card account page says:

    NEXT STATEMENT DUE:02 MARCH 2016

    Date of statement 06 February 2016 Balance £ 80.00
    Minimum payment 5.00 Due by 02 March 2016


    No PDF statement as of yet online banking. DD set up to be paid in full when I opened the credit card online as per above.
  • Kim_13
    Kim_13 Posts: 3,419 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    All credit cards show the minimum payment (£5 or a percentage, whichever is greater) on the bill. If the DD has been set up to clear in full it will take the full statement balance, £80 in this case. If this doesn't happen then the Direct Debit Guarantee is there to ensure that you are reimbursed.

    It's not a late payment fee as that would be £12.

    The statement will probably appear tomorrow - I'm with Cap One but the statement has always been a little after the list of transactions resets to say that nothing has been posted to my account.
  • Sncjw
    Sncjw Posts: 3,562 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The statement was generated on the 6th you have until the 2nd March to pay to £80 back. The next statement due is for this months transactions
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment paused to pay off cc 

    Starting balance £66,565.45

    Current balance £58,108

    Cc around 8k. 

  • Dobbibill
    Dobbibill Posts: 4,191 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    When the PDF is available on your online banking, you will find it says how much they are planning to take by DD on it.

    It always states what the min payment is on the summary online section.

    With it being due at the beginning of March, the PDF will probably be ready to view Monday or Tuesday.
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