Company contacted me 6 months after purchase stating failed to collect PayPal fees

OlliesDad

ScorpiondeRooftrouser wrote: »

It's not the OPs fault if he has enough money that £200 is what he'd call loose change.

Well actually it is his fault.. not a bad problem at all though.

FIONATOMANY

thery seem to be a buntch of con artist people don't shop there i got one recently and paid by creid card and every week i get thise threatning e-mail. ther is no way im paying by the method thye wonat and advice other peole not to either.

[FONT=&quot]Last reminder[/FONT][FONT=&quot][/FONT]
[FONT=&quot]Dear Mr. / Mrs. FIONA TOMANY[/FONT]

[FONT=&quot]Your invoice number 044625844 has not been paid. [/FONT]
[FONT=&quot]This is our third and final reminder! [/FONT]
[FONT=&quot]Due to a technical error, unfortunately the payment was only authorized but not debited. You can check this in your PayPal account by entering the transaction number 21H290223W460415F. [/FONT]
[FONT=&quot]As there is a legally binding sales contract for the above mentioned order and the goods have already been shipped, please transfer the open amount to the following account: [/FONT]
[FONT=&quot]JAGO AG
Internal Commerzbank
IBAN: GB66 COBA 4062 0130 3673 80
SWIFT Code: COBAGB2X [/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]When making the bank transfer please enter the following reference data:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Reference: Order number UK24-600005751
Invoice number 044625844 [/FONT]
[FONT=&quot]If the transaction has already been paid according to your records, we urge you to check this in your PayPal account with the above mentioned transaction number. If you have verified that the order has been debited, please send us a proof of this payment. [/FONT]
[FONT=&quot]Please transfer the open amount of £34.95 immediately [/FONT]

[FONT=&quot]no later than 11.03.2016[/FONT][FONT=&quot] [/FONT]

[FONT=&quot]to our bank account, entering the reference data in the reference field. [/FONT]
[FONT=&quot]To avoid further inconveniences and costs, please respect this deadline [/FONT]
[FONT=&quot]Otherwise we will be forced to take legal actions via our law firm: [/FONT]

[FONT=&quot]Rechtskanzlei Reble & Klose
Konrad-Zuse-Ring 32
D-68163 Mannheim [/FONT]

[FONT=&quot]Contact details:
Email: [EMAIL="contact@jago24.co.uk"]contact@jago24.co.uk[/EMAIL]
Telephone: +44 (20) 36952970[/FONT]
[FONT=&quot]Best Regards[/FONT]
[FONT=&quot]Location: Stuttgart[/FONT]
[FONT=&quot] jago24.de | jago-ag.de[/FONT]
[FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]JAGO AG[/FONT]
[FONT=&quot]Ingersheimer Str.12[/FONT]
[FONT=&quot]D-70499 Stuttgart[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Management Board: [/FONT]
[FONT=&quot]Goran Jakovac[/FONT]
[FONT=&quot]Supervisory Board:[/FONT]
[FONT=&quot]Dipl.-oec. Univ. Rolf Breyer[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Local Court Stuttgart[/FONT]
[FONT=&quot]Reg-No: HRB 741306[/FONT]
[FONT=&quot]VAT-No: DE283513307[/FONT]
[FONT=&quot]WEEE-Reg-No. DE 70299572[/FONT]

wealdroam

FIONATOMANY wrote: »

thery seem to be a buntch of con artist people don't shop there i got one recently and paid by creid card and every week i get thise threatning e-mail. ther is no way im paying by the method thye wonat and advice other peole not to either.

<snip>

Have you paid or not?

The original post suggests that they thought they had paid, but in fact hadn't.

Do check again that you have actually paid. The repercussions could be serious.

Marvel1

ScorpiondeRooftrouser wrote: »

If they say "That's £5, pay up or I'll have you arrested for theft." I will tell them to **** off, leave the item and walk out.

But they have the item, also what happened to being polite, saying **** off is not

aprp1999

I also had an email at a similar time in February for a purchase made in June 2015. Same 'error' despite me 'paying' via PayPal. There have been 3 emails now - all on a Friday a week apart. I'm waiting to see what they do next as a) I did all I should have done for my part of the transaction b) the time it has taken for them to inform me of their error is too long c) PayPal say that a company should wait for funds to transfer before shipping goods d) I doubt it will be worth pursuing these non payments.
I am a seasoned internet shopper and seller and always do my part. However when I make a mistake I pay for it. I feel Jago need to do this in this instance.

wealdroam

aprp1999 wrote: »

I also had an email at a similar time in February for a purchase made in June 2015. Same 'error' despite me 'paying' via PayPal. There have been 3 emails now - all on a Friday a week apart. I'm waiting to see what they do next as a) I did all I should have done for my part of the transaction b) the time it has taken for them to inform me of their error is too long c) PayPal say that a company should wait for funds to transfer before shipping goods d) I doubt it will be worth pursuing these non payments.
I am a seasoned internet shopper and seller and always do my part. However when I make a mistake I pay for it. I feel Jago need to do this in this instance.

I'll just comment on that one sentence that I've highlighted.

It's not clear from your post, but have you done your part and paid for the goods you have received?

aprp1999

Wealdroam
Yes, at the time I processed the transaction, like any other internet sale such as eBay/Amazon/ etc I initiated the debit from my account and gave Jago all the necessary info to charge my account. This instance it is entirely the seller's fault; they did not process the payment within the specified time frame provided by PayPal.

If I were to pay via my card and pin machine in an ordinary shop and the pin machine (unknown to me) was broken and consequently my account was not debited, it is not my fault that the payment wasn't taken - as is the case with Jago.

wealdroam

aprp1999 wrote: »

Wealdroam
Yes, at the time I processed the transaction, like any other internet sale such as eBay/Amazon/ etc I initiated the debit from my account and gave Jago all the necessary info to charge my account. This instance it is entirely the seller's fault; they did not process the payment within the specified time frame provided by PayPal.

If I were to pay via my card and pin machine in an ordinary shop and the pin machine (unknown to me) was broken and consequently my account was not debited, it is not my fault that the payment wasn't taken - as is the case with Jago.

OK, so you haven't paid for the goods you have received.

Thanks for the clarification.

marliepanda

aprp1999 wrote: »

Wealdroam
Yes, at the time I processed the transaction, like any other internet sale such as eBay/Amazon/ etc I initiated the debit from my account and gave Jago all the necessary info to charge my account. This instance it is entirely the seller's fault; they did not process the payment within the specified time frame provided by PayPal.

If I were to pay via my card and pin machine in an ordinary shop and the pin machine (unknown to me) was broken and consequently my account was not debited, it is not my fault that the payment wasn't taken - as is the case with Jago.

However it is now your responsibility to pay, as you have not paid and you have the goods.

Yes they didn't do it at the time but you cannot now become obstructive. That's not 'doing your part.'

aprp1999

I disagree. I gave Jago all the info necessary to process the payment. They chose not to. If they are so shoddy to not take up the payment in a timely fashion, as every other seller does, then that is their outlook.