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Are Nationwide BS the slowest TopCashBack payers?

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  • As reported by B_M on the official mse TCB thread today Nationwide moved a load of Pending transactions straight to Payable bypassing Confirmed!:)

    My Nationwide Credit Card CB became Payable so only took about 6 weeks from opening the account, well within the standard 12 week estimate. Maybe someone is taking notice!?

    Still no movement on my Confirmed Current Account CB though. TCB are 'investigating':(. My Complaint to Nationwide directly is Pending moving to Confirmed on 16th February:)
  • mel48rose
    mel48rose Posts: 513 Forumite
    Uniform Washer
    Anthorn wrote: »
    I have a Nationwide account that I switched to from Co-op Bank that I never use and opened a TSB account in preference. Nationwide falls short in a lot of areas. As far as I'm concerned the "BS" in their name stands for something other than "Building Society".

    :rotfl: :rotfl: :rotfl:
    If you change nothing, nothing will change!!
  • Tragen
    Tragen Posts: 278 Forumite
    Eighth Anniversary 100 Posts Photogenic Combo Breaker
    Those that are waiting 6 months - are you keeping the account open, or have you switched the account away since?
  • Tragen wrote: »
    Those that are waiting 6 months - are you keeping the account open, or have you switched the account away since?

    My account still open and being used.
  • I forget exactly how long I waited for my payout (£84), but easily 4 months. I raised a support ticket - not sure if that made any difference or not. Worth hanging on for though - £84 not to be sniffed at IMO.
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    no real idea, in that i don't use TCB very often, but Nationwide seem to make everything take a long time: pay incentives slowly, respond to letters slowly, make settlement payments slowly. they're a poor bunch, CSwise.
  • Vortigern
    Vortigern Posts: 3,302 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    planteria wrote: »
    Nationwide seem to make everything take a long time: pay incentives slowly, respond to letters slowly, make settlement payments slowly. they're a poor bunch, CSwise.
    I applied for their Select CC through Quidco
    - Not tracked, raised enquiry with Quidco, still pending.
    - NW sent me the PIN advice a week ago, but no card yet!

    So, yes they're slow.
  • fromtheshires
    fromtheshires Posts: 313 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 5 February 2016 at 2:38PM
    Tragen wrote: »
    Those that are waiting 6 months - are you keeping the account open, or have you switched the account away since?

    Of course. I was opening the account anyway as its 5% on £2.5K for year one so the cashback is just a sweetener to the deal (when it finally gets here :wink:)
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    it tracked for me on QC Vort..
    but as from suggests, it will take a good while..
    i will be keeping the account open for 12 months as it's free money..
    and the incentive will, on previous form, finally be paid.
  • tg99
    tg99 Posts: 1,256 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    My Nationwide TCB £78 has now moved to payable (tracked in Oct 15 when opened account and went to Confirmed about a month ago).
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