Boots complaint

LadyDee

No point in asking for help if nobody knows why you need help.

FOREVER21

Carraboyblue wrote: »

Yes, they have had time to reply. They have replied by completely ignoring every valid point I have made.

I contacted the CEO because my complaint was completely being ignored at every other level.
The reason I'm being ignored is that every point I make is completely valid.
The outrageous behaviour of their bullying store manager backed up by their Customer Service senior manager is quite frankly breathtaking.

If a "Bootser" means do I do my entire Christmas shopping at Boots then the answer is yes.
If it means do you buy and sell on at a profit Ie eBay then the answer is most definitely not.

As has been said( many times) unless you give more details of the nature of your complaint no one on here can advise on your next course of action.

When Boots replied , in your words by " completely ignoring every valid point" did you go back to them and ask them to specifically address the points you had raised,that would have been my reaction.

If it is a consumer rights problem rather than a poor level of service, then the new Consumer Ombudsman may be your next step.

NBLondon

breaking_free wrote: »

Will immobilising surgical boots make me look fetching? I have a hot date this Friday and want to make an impression.

They are usually made of hard plastic so it depends where you are thinking of kicking your date :-)

AJXX

breaking_free wrote: »

Will immobilising surgical boots make me look fetching? I have a hot date this Friday and want to make an impression.

Personally I prefer the grey coluor ones;



Which go hand in hand with my shoulder length surgical gloves;



That way you can kick your date (I prefer to call them victims) thereby immobilising them, before preforming a self taught prostate exam.

Jolly good night out I say... and certainly leaves an "impression".

If it goes t*ts up you can always fire off a complaint to Boots CEO.

Subject: immobilizing boots failed, poor quality lead to escapee require immediate compensation in the £10k region.

hollydays

Carraboyblue wrote: »

Yes, they have had time to reply. They have replied by completely ignoring every valid point I have made.

I contacted the CEO because my complaint was completely being ignored at every other level.
The reason I'm being ignored is that every point I make is completely valid.
The outrageous behaviour of their bullying store manager backed up by their Customer Service senior manager is quite frankly breathtaking.

If a "Bootser" means do I do my entire Christmas shopping at Boots then the answer is yes.
If it means do you buy and sell on at a profit Ie eBay then the answer is most definitely not.

I think I might have imagined there is such a word as " Bootser" -but I noticed you posted quite a bit on the Boots thread.
In the absence of any clues about what your complaint was I was guessing that like people who follow, let's say, the tesco thread and get told all the latest loopholes etc sometimes their ' extreme' shopping can look more like dishonestly to the uninitiated ( not sure that's a good choice of word!) .:D

For example , people who used to ( or still do for all I know) go around picking up discarded receipts have found themselves being accused of dishonesty-so I'm guessing it's a mixture of that sort of thing you've done to obtain maximum discounts?
You've argued with an employee there , the duty manager has told you where to go?
I see you made a comment about trying to buy 10 TED baker gift sets a while ago and said you got your" fingers burned and didn't get a single one", so it appears you are probably quite well known in your local shop. Best to have kept a low profile.
You say. They've ignored your " valid" points-but at the moment you only have your own opinion they are valid.

A store can choose who they want to shop in their shop ( in case you've been banned) and it's not necessarily an indication they suspect dishonesty.
They can ask you to leave and if you don't leave they can use reasonable force to eject you.

breaking_free

AJXX wrote: »

Which go hand in hand with my shoulder length surgical gloves;

Ooh, very nice indeed.

Do they come in hot pink patent leather? If not I shall have to complain to the CEO directly. I simply cannot abide not having my expectations met.

daytona0

Carraboyblue wrote: »

If a "Bootser" means do I do my entire Christmas shopping at Boots then the answer is yes.
If it means do you buy and sell on at a profit Ie eBay then the answer is most definitely not.

Curious that you mentioned eBay selling when, I don't think, nobody brought it up initially.... It is like you are assuming that we know the precise problem and you are refuting it!

I wouldn't be surprised if that Christmas shop (who on earth does an "entire Christmas shop" in Boots?! Are you MAD?? Depressing me just thinking about it) is actually a bulk buy of items which end up on eBay at inflated prices around Christmas time. Nice money-making tactic but sadly Boots have the right to refuse to sell to you. That would be the bottom line in that scenario, and your 'too complicated to post post about your Christmas shop' will actually not be complicated at all

RuthnJasper

I had some lovely boots as part of my costume when I was in panto as the Wicked Stepmother in Cinderella one year. It was the most fantastic and fun part - but the boots did give me the most terrible blisters. Can I sue...?! :-)

DCFC79

Anyone going to have a guess that the issue is ?

Exile_geordie

Blackbeard_of_Perranporth wrote: »

BoP now interrupts for the hard of reading.

OP, allegedly, is a Boot Power Shopper. Or in simplistic terms, gives them a considered part of their income every month. These are most likely to be on vanity creams or similar item. It may appear the have not worked. They also purchased some packets of crisps, sugary carbonated drinks and fatty crisp snacks as part of a meal deal instead of doing a sandwich box instead.

It is not fully understood what the problem is, either the vanity creams do not work, or the crisps contained a foreign object, such as a dead weasel.

Boots CEO has ignored OP

It is thought children are not involved at this stage.

After your glorious explanation and many posts later I am still none the wiser as to what the hell is going on