We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Misleading TalkTalk SimplyBroadband availability checker
Neville_Hillyer
Posts: 32 Forumite
The uSwitch SimplyBroadband link at phones/cheap-broadband#talktalk redirects to a TalkTalk form to check availability. This returns not available in my area.
However, a checker from TalkTalk home page says it is available.
TalkTalk sales have just told me that this is caused by a known fault on their web site which they hope to fix within 24 hours.
This is exceptionally misleading so perhaps MSE staff could put a warning on the MSE web site.
However, a checker from TalkTalk home page says it is available.
TalkTalk sales have just told me that this is caused by a known fault on their web site which they hope to fix within 24 hours.
This is exceptionally misleading so perhaps MSE staff could put a warning on the MSE web site.
0
Comments
-
If they were the only ISP out there, I would rather throw my computer away!0
-
Why should MSE post such a warning? No one will be out-of-pocket if they subsequently find there is no availability in their area and it's supposed to be fixed tomorrow.Neville_Hillyer wrote: »This is exceptionally misleading so perhaps MSE staff could put a warning on the MSE web site.0 -
If an unsuspecting user opts for the next cheapest in the meantime it will cost them £50 more.0
-
Neville_Hillyer wrote: »If an unsuspecting user opts for the next cheapest in the meantime it will cost them £50 more.
Worth every penny, I'd say!0 -
-
I have used 4 different ISPs during the past 5 years. My 2 years with TalkTalk were not significantly better or worse than EE or Sky. They each had different problems.
My issues may be different to others. I am a retired Engineer with several years IT experience. I always use my own router on which I use software I have developed. This turned out to be more of a problem with Sky than any others. Those interested can Google 'Sky' and my full name to see the problem and solution.0 -
Hiya Neville,
Has this been resolved for you now?
Thanks
Emma“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
@Emma - I am afraid not - I tried the uSwitch link again earlier this afternoon0
-
I confirm with Neville, it's still not working
Madcow0 -
Just spoke to a helpful lady at TT & she ran some checks on our postcode & landline number & said that they could only do the offer if we were to have a new number. So the package is available if you call them up, but you may not want the hassle of a new landline number.
Hope this helps, cheers Madcow0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards