Refund refused - do I have grounds to take it to a small claims court?

hayleyr16

Poppie68 wrote: »

So the conductor was correct in you being allowed a refund but that is only a 30 minute window which you missed.. Maybe he thought you still had time?

Hey I don't think the 30 minute thing was mentioned by the conductor, he just gave the wrong information it seems. The journey and waiting for the tram etc would take longer than half hour

hayleyr16

PCMcGarry wrote: »

You need to change the you to your friend.

OMG that's so funny! I'm dying with laughter....

PCMcGarry

hayleyr16 wrote: »

Hey I don't think the 30 minute thing was mentioned by the conductor, he just gave the wrong information it seems. The journey and waiting for the tram etc would take longer than half hour

Maybe your friend misheard.

hayleyr16

PCMcGarry wrote: »

Maybe your friend misheard.

I'll ask him if he mentioned it

PCMcGarry

hayleyr16 wrote: »

I'll ask him if he mentioned it

Not much point if they misheard.

hayleyr16

PCMcGarry wrote: »

Not much point if they misheard.

He said he listened to everything the conductor said, and no he did not mention about the 30 minute thing. He could hear him clearly

PCMcGarry

hayleyr16 wrote: »

He said he listened to everything the conductor said, and no he did not mention about the 30 minute thing. He could hear him clearly

That was a quick answer is your friend you, with you or in your head?

daytona0

hayleyr16 wrote: »

Implied in some posts about the twitter thing, the use of ''I'' etc, it was another poster.

Listen, I'm not perfect either but I've been to university and I'm also quite young...

1. Your OP was in the 1st person and anyone reading it would assume it was about you.

2. You then went on to say that it was about your friend.

So you've either lied about it being a friend's post (saving face) or you lied when writing your original post in 1st person (Harvard referencing? :T)

BUT nobody really cares in fairness!

hayleyr16

PCMcGarry wrote: »

That was a quick answer is your friend you, with you or in your head?

Hilarious - I have this device called a mobile phone, you can text on it you know and replies come back. Like magic!

Poppie68

hayleyr16 wrote: »

I'll ask him if he mentioned it

It doesn't make any difference as you still have no case, I just thought it might be a credible reason for the conductors advice...Would the conductor be aware of the amount of time someone was waiting at a stop, he most probably just thought it was worth asking at the desk instead of him giving a flat out no...After all you don't ask you don't get.....Unfortunately you have learnt in this instance 'you don't get'...Anyway a lesson for the future.... Always double check before handing of your money, that what you purchase is exactly what you want.