People still in house after getting keys

pelirocco

davidmcn wrote: »

Yes, it is normal that you need to allow them some time to move out. There needs to be a bit of give and take on moving day.

Actually they should be completely moved out by key release. Some people are clueless about the whole thing and either underestimate how long it will take them to physically move out , or they really dont care less and are taking the P .

looknohands

Gigervamp wrote: »

You haven't actually said if they're gone now! I presume they have.

Yes they left at 4:30pm, Solicitor was helpful and very concerned that they hadn't left as funds were transferred at 11:15am. They gave estate agent a call and then they were gone pretty soon after, quite a bit of stuff left in the house, including some blinds they tried to sell to us for £200....

I assume had the reverse happened and I had not transferred the cash to the seller on the day of completion the 'proper' and decent thing to do would be to knock round to my house and the seller ask me personally to hurry up and send the money over, rather than going via the legal route?

alchemist.1

looknohands wrote: »

Yes they left at 4:30pm, Solicitor was helpful and very concerned that they hadn't left as funds were transferred at 11:15am. They gave estate agent a call and then they were gone pretty soon after, quite a bit of stuff left in the house, including some blinds they tried to sell to us for £200....

I assume had the reverse happened and I had not transferred the cash to the seller on the day of completion the 'proper' and decent thing to do would be to knock round to my house and the seller ask me personally to hurry up and send the money over, rather than going via the legal route?

You're making a mountain out of a molehill. Sometimes it easier to speak to the seller directly to ask why they are still in the house (especially if you are sitting outside the house).
Common sense suggests that this would be quicker.

If you don't like confrontation or like speaking to people direct, going through your solicitor/or the estate agent is fine too.

Chasing completion funds is different in that the it forms part of the conveyancing transaction.
Once you have the keys the transaction is complete.

AnotherJoe

mariamintonwa wrote: »

You and I, we all need some time to move our things when we change our home, it is not an easy or fast-doing task

True but some people also dont seem to be able to be organise themselves to get out in reasonable time either. Theres always some give and take but it can be taken to extremes.

Friends of mine ended up helping their sellers move sellers stuff into the removal van so what was now their house could be emptied, because their van was hanging around awaiting to unload and they were going to be charged overtime!

And that was AIUI down to the sellers not starting packing until the morning of the move!!

Really you should be aiming to be out by around 2pm latest.

G_M

They were clearly moving out. Yes, ideally they'd be organised and ready in the morning, but moving is a slow process. People are all human.

The time to worry would be if they were clearly not packing/moving, but thought they could simply stay a few more days - it happens!

Riggyman

You muppet.

What has it to do with the the Estate Agent releasing keys?

When the funds have gone through, it's your house and you can do what you want!

getmore4less

When you don't need to move that day one option is to go round in the morning and if they are still moving out phone up and delay payment to give them a sense of urgency.

Vacant possession is just what I means they should be gone BEFORE they get the money.

As soon as completed you should get a set of keys, if changing locks anyway go round and start the process even if they are still moving stuff.

It is your house, being reasonable is couple of hours not a full day unless negotiated in advance.

Kynthia

I know technically people are supposed to be out once the money is confirmed. However when there's a chain the money can move quite early at the beginning of the chain and quite late in the day for tge end. People often have to move out of one property and into the next, so would struggle to be out before roughly midday and would have trouble getting everything in the new house before the removals firm potentially charges overtime if let in much after 2pm. So generally people should aim to be out by midday-2pm and are rude and inconsiderate if they aren't, unless something genuinely unexpected happened, and poor planning isn't a good excuse.

ManuelG

This thread is giving me a heads up over which types of people I hope I never sell to...

davidmcn

Kynthia wrote: »

I know technically people are supposed to be out once the money is confirmed.

Technically, completion happens once both the money has been transferred and vacant possession has been provided (plus legal stuff) - both parties are meant to do their bit by whatever the deadline is in the contract, but just because one has fulfilled their obligations earlier in the day doesn't mean the other is instantly in breach e.g. often the property is already vacant and keys available at 9am, but that doesn't mean vendors can reasonably expect funds by 9.01am.

The confusion here seems to be mainly because the EA handed over keys without realising/caring that their clients weren't out yet. In those circumstances the solicitors should be treating the funds as undelivered until possession is actually provided.