unknown company on bank statement

eskimo26

Hi,

Does anyone know who "CROSS TERRACOTTA CD 8370" is? A couple of debits from my Mum's account coming out- different amounts at regular intervals and google comes up blank.

Thanks.

Lith

Where has she used her card recently?

Hellzapoppin

I would suggest that your Mum calls her bank, they will be able to tell her when and where the payment was made and what type of retailer it is (pub, restaurant, convenience store etc). This should help her recognise the transaction.

pvt

What type of transaction - DD or Debit Card?

What amounts?

Dobbibill

Cross terracotta is the retailer but CD 8370 are going to be the last 4 digits on your Mum's card.

I would ask her if she recognises the amounts as some retailers use very odd wording on their transactions. Maybe go through some receipts or even emails if she shops online. Could be an eBay seller etc

planteria

as Hellza says, i would call the bank asap and query. if it turns out to be a genuine series of transactions that is fine, but if there is any doubt it should be raised without delay.