out of time?

Coupon-mad

specialbru wrote: »

further to advice on here i copied and pasted a reply and emailed it to LDK I have heard nothing since.
I have today received a letter from Debt Recovery Plus saying their client has referred the matter to them,should i reply or just ignore it?

Did you include your postal address in the emailed appeal - and the PCN number - to identify the keeper in full in the way the PCN required? Most call for the postal address even if email appeals are allowed, if you didn't follow what the PCN said they'll have used any old excuse to ignore an email. Hope you played it right as advised in the NEWBIES thread which does state a postal address and name of keeper is of course needed, in any appeal.

So did you appeal exactly as it said on the PCN? If you did, do as advised above already and email the BPA to complain:

aos@britishparking.co.uk

And ignore the debt collectors, of course, which you'll already know from the advice in post #4 of the NEWBIES 'read these FAQs first' thread.

pappa_golf

specialbru wrote: »

The deep if you cant be bothered to reply with anything helpful you can always just not bother replying!

makes two of us that are out then


bye

specialbru

Date 07/01/2016


Dear Sirs

Re: PCN No. 0000

I challenge this 'PCN' as keeper of the van and I will complain to the landowner about the matter if it is not cancelled.

I believe that the signs were not seen/are ambiguous and the terms unclear to drivers before they park. Further, I understand you do not own the car park and you have given me no information about your policy with the landowner or on site businesses, to cancel such a charge. So please supply that policy as I believe the driver may well be eligible for cancellation.

There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

I have kept proof of submission of this appeal and look forward to your reply.

Yours faithfully,

Bruce Hall

yes i supplied postal address

beamerguy

specialbru wrote: »

The deep if you cant be bothered to reply with anything helpful you can always just not bother replying!

teeny weeny bit of advice for you, do not alienate yourself on here

specialbru

That is not my intention just trying to stand up to these cos and need a bit help!

beamerguy

specialbru wrote: »

That is not my intention just trying to stand up to these cos and need a bit help!

Then coupon-mad is the one to listen to and trust, She is the bible.

"the lady is not for turning"

Coupon-mad

Ignore the debt collectors COMPLETELY and email the BPA to complain:

aos@britishparking.co.uk

That's a perfectly OK appeal...check first their reply didn't go into your spam folder though...

specialbru

ok thanks will do.

specialbru

I have just spoken to bpa regarding this and they have advised contacting LDK initially asking them for a copy of their response to my appeal before getting them involved
Is this what I should do?

Redx

you can do this and add a note stating the BPA want you to do this so they can see it, if they ignore or refuse then get the BPA involved again

also mention that they have broken the BPA CoP by getting debt collectors involved when an appeal is ongoing

if they do provide it, decide if you appeal it or refer it to the BPA