out of time?

pappa_golf

you have read that incorrectly !


the BPA code of practice states that "ANPR" type tickets , ie sent by internet to there headquarters , can have access to the DVLA immediately , and a follow up letter must be sent to the customer and RECIEVED by them WITHIN 14 days of the incident


in a situation where a ticket is issued on the car the operator must wait 28 days before contacting the DVLA , and the notice should be received by the customer before day 56


now are they playing ANPR here or ticket on the car?


coz they have cocked up either way

specialbru

it was neither he took pictures on his phone and told me id get fine in post!!

specialbru

33.1 If you use ANPR or camera equipment to monitor the
use of the parking facility, you may serve parking charge
notices generated by the equipment. You will need to
apply first to the DVLA for the keeper details of the
vehicle.
33.2 To give drivers early notice of your claim, you should
apply to the DVLA for the keeper details promptly. The
target time to apply to the DVLA for keeper details is
no more than 14 days after the unauthorised parking
event. You must apply no more than 28 days after the
unauthorised parking event.
33.3 You must post the parking charge notice to the keeper
as soon as possible. Your target is to send the parking
charge notice to the keeper of the vehicle no more than
14 days after receiving the keeper data from the DVLA,
and no more than 35 days after the unauthorised parking
event.
it says camera or anpr

pappa_golf

please forward that link , if you can,t post change the http:// to hxxp

specialbru

did you receive via pm?

pappa_golf

however to comply with POFa2012 the follow up letter (if by ANPR) must be received within 14 days


remember the code was written by a BPA (members club) member and does not over ride the POFa2012




in your case ANPR cameras were not used , and the company has not been audited and checked by the BPA for compliance on the site ,


they are stuffed

specialbru

so how would i reply ?

pappa_golf

go after the driver , not me!

specialbru

Has anyone else any advice on this?

Coupon-mad

specialbru wrote: »

Has anyone else any advice on this?

Oh for the love of God have you not simply used the first appeal in the sticky thread 'NEWBIES PLEASE READ THIS FIRST'? How has this thread got so long without you simply sending the pre-written first appeal in the sticky thread, top of the forum?

Fruitcake told you EXACTLY what to do in the very first reply you got:

Fruitcake wrote: »

Read the Sticky thread for NEWBIES and appeal as KEEPER using the template appeal letter in the NEWBIES exactly as it is. Nothing added, nothing taken away, just copy and paste. This is to make sure you don't reveal who was driving and give away a valuable appeal point.