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wrong delivery method

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Comments

  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Still heard nothing from the seller.
    So that will be a big fat zero for 'communication' on eBay feedback.

    Hermes update:
    'Collected by the courier 13:48 16/12/15' (yesterday)

    So likely today or tomorrow?
  • mrcol1000
    mrcol1000 Posts: 4,796 Forumite
    Part of the Furniture 1,000 Posts
    Pollycat wrote: »
    Still heard nothing from the seller.
    So that will be a big fat zero for 'communication' on eBay feedback.

    Hermes update:
    'Collected by the courier 13:48 16/12/15' (yesterday)

    So likely today or tomorrow?

    It depends on the courier who collected it and who delivers but you are probably looking at Friday at the earliest but more likely Saturday.
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    mrcol1000 wrote: »
    It depends on the courier who collected it and who delivers but you are probably looking at Friday at the earliest but more likely Saturday.

    Just popping out to the shops so with my luck, it'll turn up during the hour I'm out. :rotfl:
    Both Friday & Saturday are really inconvenient for me so I'll probably end up missing the delivery & instead of just nipping to the RM sorting office, I'll be rearranging delivery - and unless they can tell me when it's going to be, I'll probably miss that too.

    I'm very tempted to just let it be returned to the sender & get a refund.
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Update to my delivery.............















    There isn't one. :mad:
    Hermes still saying:
    'Collected by the courier 13:48 16/12/15' (yesterday)

    So do I believe that my parcel has been sat in the same place (sender's local depot) for over 24 hours?
    Or is it somewhere else and the Hermes tracking system is not up-to-date?
  • Like most carriers, tracking isn't in realtime and certainly at this time of year can be late in updating.
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Like most carriers, tracking isn't in realtime and certainly at this time of year can be late in updating.
    And it's that which I find annoying when it shoiuld have been coming via Royal Mail.

    If the sender had kept up his/her side of the bargain and posted using the delivery method stated - the only delivery method mentioned on the listing - I wouldn't be looking at a courier's website.
    I'd be waiting for a knock on the door from a man (or woman) in a red van with my parcel or hot-footing it down to the sorting office.

    I'm even more annoyed because the seller hasn't even had the courtesy to respond to my email asking why they've used Hermes rather than RM.
  • Pollycat wrote: »
    And it's that which I find annoying when it shoiuld have been coming via Royal Mail.

    If the sender had kept up his/her side of the bargain and posted using the delivery method stated - the only delivery method mentioned on the listing - I wouldn't be looking at a courier's website.
    I'd be waiting for a knock on the door from a man (or woman) in a red van with my parcel or hot-footing it down to the sorting office.

    I'm even more annoyed because the seller hasn't even had the courtesy to respond to my email asking why they've used Hermes rather than RM.

    I feel your pain and would hope you make your feelings visible to others.
  • MsBlonde
    MsBlonde Posts: 459 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Yeah tracking wasn't great for what I sent, I know it got delivered Friday, since my friend told me... but according to them, it's still floating about lol

    None of the other bits showed up until it got delivered.

    2ivmq8o.jpg
  • Pollycat
    Pollycat Posts: 35,940 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    MsBlonde wrote: »
    Yeah tracking wasn't great for what I sent, I know it got delivered Friday, since my friend told me... but according to them, it's still floating about lol

    None of the other bits showed up until it got delivered.

    2ivmq8o.jpg
    You're not making my day, MsBlonde. :rotfl:

    and this is still the case:
    Pollycat wrote: »
    So my parcel could have been on its way to me for 24 hours by totally the wrong delivery method and I've got no idea where it is or when its going to be delivered!
    and looks like being the case until I come home and find a note from the courier. :wall:
  • nickcc
    nickcc Posts: 2,265 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Not had a problem with Hermes as they either leave waterproof packages where I ask them to or leave a note and deliver them the next day. I have my Hermes agents phone number so can contact them if there's ever a problem.
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