Debit card cash back

Jane2015

I wonder if anyone can help me, I was in wilko sons today paying for my goods I asked for £50 cash back, put my card in reader, entered pin, realised it was the wrong pin for the card as I had put wrong card in so she voided it and I took my card out. I was going to pay with my other card but she said sorry although it has been voided the cash back has been taken out! So she gave my the cash back and I left the store a bit confused as to how the cash back had been taken out when no PIN number was entered. I looked at the receipt and it says transaction void. I had to jump on bus and didn't have time to check the bank. Do you think the £50 has come out of my bank? Or is there no way this could of happened as I didn't enter a PIN number? Or have I been given a free £50!

grumbler

Jane2015 wrote: »

... Do you think the £50 has come out of my bank?

Is it not easier to check your online account than to ask what we think?

BTW, it's credit cards board, but incidentally Wilko are known to give cashback on credit card payments too.

Jane2015

I don't have an online banking, I was just hoping for some advise as to weather a shop could take cash back out of my bank without putting a PIN number in

boo_star

Jane2015 wrote: »

I don't have an online banking, I was just hoping for some advise as to weather a shop could take cash back out of my bank without putting a PIN number in

It seems highly unlikely that they would without either a correct PIN entry or a signature, especially with a "void" receipt.

Don't spend the money though, just in case, and pop back in and speak to a manager about it.

Hellzapoppin

If you didn't put in your PIN , I'd be very surprised if it debits your account. Do you see the amount waiting to leave your account when you check your balance at an ATM or through online banking?

Jane2015

Thank you x

Jane2015

I don't have online banking and can't get to the cashpoint till tomorrow so it's just playing on my mind

Dobbibill

So how did you pay for your goods after you took the original card out?

Did you use another card?

Jane2015

I paid With cash

boo_star

Jane2015 wrote: »

I paid With cash

She gave you your cashback and you paid with cash?

It makes no sense to me.

robatwork

Wow you've found the way to free money!

£1 to £50 we never hear the end of this story.