Winter Fuel Payment 20 November 2015 at 12:05PM in Over 50s MoneySaving 104 replies 23.6K views

MABLE

kittie wrote: »

last year it was 25th november but nothing yet, no payment and no letter

When I spoke to them last week they said everyone should receive their payment by the end of this month. However still awaiting on my letter. Need to buy coal for the Winter.

carefullycautious

letter came to us stating it will be in bank in next couple of weeks

[Deleted User]

not today again. It is very late this year. Lots of people want to get their fuel in or know that they can pay for putting an electric fire on

[Deleted User]

Don`t bother ringing up, I was on hold for 12 minutes, I rang because of my changed circumstance, just in case I had to but I didn`t need to. WFP will be in everyones bank account by christmas eve.

MABLE

Received my letter today but dated 21 November and advise will be in next 3 weeks. Normally get it about the 25 November.

Never mind at least the Autumn is still mild.

GaleSF63

(The phone number on my letter is 0345 6060265)

frank777 wrote: »

Telephone: 0345 606 0265 - Bereavement Service helpline
https://www.gov.uk/bereavement-allowance/how-to-claim

Unless, the WFP are snowed under with work and are passing some clients to The Bereavement Service, and they only have half the picture :eek:

It was the correct number but I wish anyone luck who tries to get to the right department within it. I tried twice. One of them told me I'd put 3 in on my phone instead of 0. How do you mistake 3 for 0?

No communication between departments. You have to dial again. I wasn't starting again a third time (12 minute wait) so I've given up for now.

I also tried the 0345 915 1515 number and they directed me back to the other one.

jennifernil

2 x £100 in our account this morning, but no letters received.

margaretclare

My £150 has arrived today alongside my normal weekly SRP payment.

iris

2 x £100 in our account this morning. DH received his letter last week, but no letter for me.

dzug1

Letter dated 22 November received yesterday saying within 3 weeks - payment in bank today