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Winter Fuel Payment

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Comments

  • MABLE
    MABLE Posts: 4,236 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    kittie wrote: »
    last year it was 25th november but nothing yet, no payment and no letter

    When I spoke to them last week they said everyone should receive their payment by the end of this month. However still awaiting on my letter. Need to buy coal for the Winter.
  • letter came to us stating it will be in bank in next couple of weeks
  • not today again. It is very late this year. Lots of people want to get their fuel in or know that they can pay for putting an electric fire on
  • Don`t bother ringing up, I was on hold for 12 minutes, I rang because of my changed circumstance, just in case I had to but I didn`t need to. WFP will be in everyones bank account by christmas eve.
  • MABLE
    MABLE Posts: 4,236 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Received my letter today but dated 21 November and advise will be in next 3 weeks. Normally get it about the 25 November.

    Never mind at least the Autumn is still mild.
  • GaleSF63
    GaleSF63 Posts: 1,541 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    (The phone number on my letter is 0345 6060265)
    frank777 wrote: »
    Telephone: 0345 606 0265 - Bereavement Service helpline
    https://www.gov.uk/bereavement-allowance/how-to-claim

    Unless, the WFP are snowed under with work and are passing some clients to The Bereavement Service, and they only have half the picture :eek:

    It was the correct number but I wish anyone luck who tries to get to the right department within it. I tried twice. One of them told me I'd put 3 in on my phone instead of 0. How do you mistake 3 for 0?

    No communication between departments. You have to dial again. I wasn't starting again a third time (12 minute wait) so I've given up for now.

    I also tried the 0345 915 1515 number and they directed me back to the other one.
  • jennifernil
    jennifernil Posts: 5,724 Forumite
    Part of the Furniture 1,000 Posts
    2 x £100 in our account this morning, but no letters received.
  • margaretclare
    margaretclare Posts: 10,789 Forumite
    My £150 has arrived today alongside my normal weekly SRP payment.
    [FONT=Times New Roman, serif]Æ[/FONT]r ic wisdom funde, [FONT=Times New Roman, serif]æ[/FONT]r wear[FONT=Times New Roman, serif]ð[/FONT] ic eald.
    Before I found wisdom, I became old.
  • iris
    iris Posts: 1,455 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    2 x £100 in our account this morning. DH received his letter last week, but no letter for me.
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    Letter dated 22 November received yesterday saying within 3 weeks - payment in bank today
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