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Winter Fuel Payment
in Over 50s MoneySaving
104 replies 23.6K views
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When I spoke to them last week they said everyone should receive their payment by the end of this month. However still awaiting on my letter. Need to buy coal for the Winter.
Never mind at least the Autumn is still mild.
It was the correct number but I wish anyone luck who tries to get to the right department within it. I tried twice. One of them told me I'd put 3 in on my phone instead of 0. How do you mistake 3 for 0?
No communication between departments. You have to dial again. I wasn't starting again a third time (12 minute wait) so I've given up for now.
I also tried the 0345 915 1515 number and they directed me back to the other one.
Before I found wisdom, I became old.