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Flight Cancelled twice CityJet (Booked on LastMinute)

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Comments

  • Caz3121
    Caz3121 Posts: 15,923 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Maybe something is being lost in translation
    Your request would be..."I had a ticket for flight x on y date" the flight was cancelled. As per EU261 in event of flight cancellation I am entitled to reroute or refund. No suitable rebooking was offered so I am requesting the refund of the ticket"
  • Sptz
    Sptz Posts: 21 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Caz3121 wrote: »
    Maybe something is being lost in translation
    Your request would be..."I had a ticket for flight x on y date" the flight was cancelled. As per EU261 in event of flight cancellation I am entitled to reroute or refund. No suitable rebooking was offered so I am requesting the refund of the ticket"

    That is exactly what I told them over the phone. This just seems like them trying to skim past refunding anything.
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