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We Buy Any Car .com -- Urgent

135

Comments

  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Hefferzzzz wrote: »
    I sent off the yellow dealer section that they provided me with. Confirms that I have disposed of the vehicle in to the motor trade.

    Trouble is, I need the cash quickly hence the decision to go to WBAC rather than a private sale.



    then surely that means the sale is confirmed and they have accepted it,
  • dannyrst
    dannyrst Posts: 1,519 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    So lets be clear. They use a system that needs to be fully completed prior to any contracts being created, printed and signed.

    They were able to bypass this certain requirement (which sounds to be at managers discretion) using a code, that if it wasn't entered, the contract couldn't have been produced, printed and signed.

    That to me is proof that they accepted the short ownership. If they didn't agree to it, they couldn't possibly have created the contract (unless they didn't check the length of ownership, but there is a prompt to do this on their system). Both parties agreed and signed the contract.

    Basically to me it sounds like a manager authorised a sale that he was clearly in a position to do, but then his manager got mad and they are trying to wriggle out of it.

    As others have said, you can fight this and probably have a good case, but it won't be quick. If you need the cash quick, sell the car for about £500-1000 more on AutoTrader, which should still see it well priced and sell quickly. You may struggle to sell due to the short ownership (I lost my job is a common excuse to sell a dodgy car on) but someone will buy it.
  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It would be nice to see someone get one over on WBAC but it would be a slow drawn out affair, all in writing. If you can't afford to do this, you will have to suck it up, they are unlikely to buckle and transfer the money to you anytime soon.

    You could always let it run through the Auction house where it is now, stick a £6.8k reserve and see what happens. WBAC aren't well known for paying over the odds so they must have been confident of making a profit from it.
    That also avoids all the Tax/Insurance hassle.
  • bigjl
    bigjl Posts: 6,457 Forumite
    Is the OP going to confirm if the vehicle did indeed have a significant fault?

    Which was the reason they were selling after a few weeks?
  • bigjl wrote: »
    Is the OP going to confirm if the vehicle did indeed have a significant fault?

    Which was the reason they were selling after a few weeks?


    The OP has already confirmed that if you read the thread.


    There were no significant faults, it had a major service within the last 300 miles. It needs to be sold as now unemployed with no savings. Yes, could have got more selling private but WBAC shout about how easy and quick their service is and how quickly you can have the money.
  • Hefferzzzz
    Hefferzzzz Posts: 15 Forumite
    edited 22 October 2015 at 9:44AM
    CHR15 wrote: »
    You could always let it run through the Auction house where it is now, stick a £6.8k reserve and see what happens. WBAC aren't well known for paying over the odds so they must have been confident of making a profit from it.
    That also avoids all the Tax/Insurance hassle.


    Unfortunately they don't deal with consumer types direct otherwise that would be a good idea.


    Although BMAR do and they will collect. Might be an option but will see what comes of the legal advice first after they have looked over the contract.
  • webuyanycar
    webuyanycar Posts: 2 Organisation Representative
    We appreciate Hefferzzzz feedback.

    Where vehicles have been owned for a short period of time, we request additional documentation from the customer. Our experience purchasing in excess of 750,000 cars to date shows this is the only way to address legal concerns regarding the short ownership period, or identify if a car is being sold to us with undeclared accident damage (e.g. an insurance write off). As long as our customer can produce adequate proof of purchase, for example an invoice from a recognised garage/dealership, we can still purchase the vehicle.

    Unfortunately in Hefferzzzz case, this evidence has not be produced. If we were provided with this then we would be happy to proceed with the purchase.

    Thanks
    Official Company Representative
    I am the official company representative of webuyanycar. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hefferzzzz
    Hefferzzzz Posts: 15 Forumite
    edited 22 October 2015 at 11:12AM
    We appreciate Hefferzzzz feedback.

    Where vehicles have been owned for a short period of time, we request additional documentation from the customer. Our experience purchasing in excess of 750,000 cars to date shows this is the only way to address legal concerns regarding the short ownership period, or identify if a car is being sold to us with undeclared accident damage (e.g. an insurance write off). As long as our customer can produce adequate proof of purchase, for example an invoice from a recognised garage/dealership, we can still purchase the vehicle.

    Unfortunately in Hefferzzzz case, this evidence has not be produced. If we were provided with this then we would be happy to proceed with the purchase.

    Thanks

    Thanks for taking the time to respond.

    Except you didn't request it before the contract was made. You requested it after the contract had been made, signed and agreed upon. To request it after the fact is outside of your own terms and conditions so you have no recourse to cancel the contract.


    **Also the fact that two separate managers gave authorisation to proceed with the deal serves as further proof you accepted the short term ownership situation.

    Probably for the best that you don't comment further as it is all with a solicitor now.
  • caprikid1
    caprikid1 Posts: 2,458 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ironically WBAC POSTED


    webuyanycar.com


    Hello,

    I would like to take this opportunity to respond to your question on behalf of webuyanycar.com.

    Once a contract has been signed we are unable to rescind on that contract.

    If you have any further questions you can email me directly: [EMAIL="socialmedia@webuyanycar.com"]socialmedia@webuyanycar.com[/EMAIL]

    Kind Regards,

    Lisa, on behalf of webuyanycar.com
  • caprikid1 wrote: »
    Ironically WBAC POSTED


    webuyanycar.com


    Hello,

    I would like to take this opportunity to respond to your question on behalf of webuyanycar.com.

    Once a contract has been signed we are unable to rescind on that contract.

    If you have any further questions you can email me directly: [EMAIL="socialmedia@webuyanycar.com"]socialmedia@webuyanycar.com[/EMAIL]

    Kind Regards,

    Lisa, on behalf of webuyanycar.com


    Oh my. Excellent. Can you direct me to the post with that on?
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