PCN in hospital car park - staff member

Umkomaas

You must send a strong complaint to the BPA (copy the correspondence from DRP and POPLA (showing 'appeal still in progress'). All PPC recovery must be halted while a POPLA appeal is still being considered.

steve.c@britishparking.co.uk
Steve Clark
Head of Operational Services
British Parking Association
Stuart House
41-43 Perrymount Road
Haywards Heath
West Sussex
RH16 3BN

Important that you make this complaint as many PPCs drop the charge (or don't contest an appeal at POPLA) once the BPA come sniffing around. Adds another opportunity for you to get this charge killed off.

milliemonster

Thank you so much for your advice, I'll do this over the weekend. I haven't complained to bpa yet but definitely will now

salmosalaris

milliemonster wrote: »

Thank you so much for your advice, I'll do this over the weekend. I haven't complained to bpa yet but definitely will now

Even in your letter to the BPA don't reveal the driver . You write it as the registered keeper

The_Deep

If they have mentioned Beavis they have shot themselves in the foot. Beavis has no bearing whatsoever on Hospital car parks and this is a blatant attempt to get you to pay by deceit.

Complain strongly to your local Trading Standards Officer, but only in writing, the BPA, the Hospital Trust, Pals, your Union, local paper and broadcasting company, and your MP.

You are now in the driving seat and are in a position to cost them a lot of grief, do not pass up on this open goal.

milliemonster

Further update, I have sent my complaint to BPA this morning regarding all the above, I have been careful to ensure the email doesn't mention me as the driver specifically and have bullet pointed the arguments as you have all advised. I'll update further when I receive a reply

Just to clarify, the email address s.clark@britishparking.co.uk came back as undeliverable so I have resent it to Steve.c@britishparking.co.uk that seems to have gone.

Any idea how long popla appeals take? Mine is still awaiting infor from legion group since 3rd December, do they ever reach a decision or close an appeal if the PPC don't ever bother to submit their side?

Many thanks

milliemonster

Just had a reply back from Steve Clark, he stays he is very sorry to hear of my problems with legion group but apparently doesn't get involved in investigations of this type however he has copied in someone called Jill Cavanagh who is a senior investigator to commence work on my case. Jill.c@britishparking.co.uk for further reference.

I'm very impressed with his prompt reply though!

Guys_Dad

milliemonster wrote: »

I'm very impressed with his prompt reply though!

That might be all you will be impressed with, though. Hope not!
:xmassmile

milliemonster

Are you speaking from experience guys dad?

fisherjim

milliemonster wrote: »

Are you speaking from experience guys dad?

GD is referring to the fact that The BPA is just an old boys club for the benefit of and paid for by the parking companies, so they are prone to be biased in their favour rather than yours.

milliemonster

Thought I'd update this thread, well legion group got their knuckles rapped by BPA for continuing with debt collection while I had a popla appeal in progress, although they claimed It was an oversight.

But yesterday I received notification that popla have decided in my favour and I have won the appeal, based on the fact that legion group never sent any evidence to defend it.

I'm absolutely thrilled and wanted to thank everyone who helped me, I am amazed when I talk to people at work how many of them have received 'fines' from this parking operator and just pay up without contesting it.