Who to use After Sains ? My TPO experience.

d123

biscit wrote: »

and written to the Phone Coop to complain. Not so much that they are being slow, but that they are claiming they're not and things like the "next day transfer" don't exist.

Did you refer them to the OFCOM porting page?

Once your new provider has your PAC and notifies your existing provider of the port request, your number will normally be transferred the next working day.

http://ask.ofcom.org.uk/help/telephone/PAC

biscit

I enclosed a printout of that page with that exact phrase highlighted ;-) I mean I happily gave them two extra working days leeway and would grudgingly allow them all 5 if they told me why they needed so long. But every time I tried to ask they just told me "That's how long it takes."

diamonds

biscit wrote: »

I enclosed a printout of that page with that exact phrase highlighted ;-) I mean I happily gave them two extra working days leeway and would grudgingly allow them all 5 if they told me why they needed so long. But every time I tried to ask they just told me "That's how long it takes."

Let us know what Ofcom Coop say about your compliant.

biscit

OK no word yet, but porting half done. My caller ID is my new number but ringing in still routes to Sainsburys. The split porting issue does seem par for the course.