Tesco Shoplifting - need help.

whiteswan

marliepanda wrote: »

Your manager? Thought you owned your own business?

Yes I do own the business.......and I employ a Manager.

Dave

whiteswan

marliepanda wrote: »

Possibly, but I don't know any business owners who would refer to them as 'my manager'

My colleague or employee would be how they would refer to them, not as 'my manager'

Well now you do !!

Just as I refer to my accountant as MY ACCOUNTANT and my staff as MY STAFF...............

Dave

Azari

Nick_C wrote: »

Its not exactly the same, but there are similarities. They left the shop without paying for goods. They claim there was no intention to steal. It can possibly happen to anyone. (Perhaps not someone who is OCD). There but for the grace of god ...

Exactly!

Trying to show the OP is culpable because he handled the items several times is a nonsense. You only have to lose track of the fact they have not been paid for once.

Typically, in the circumstances given, someone would pick up the magazines intending to pay for them together with other purchases.

Even without feeling unwell (which is a further distraction, not playing any 'card'), it's quite possible that they would innocently forget that they hadn't paid for them if they, for whatever reason, later left the shop without the other items they were intending to purchase.

Even if this only happened one time in a million, that's one hell of a lot on perfectly innocent mistakes each week! So branding someone a thief on each occasionis a bit ridiculous.

Azari

marliepanda wrote: »

Possibly, but I don't know any business owners who would refer to them as 'my manager'

Presumably you don't know many business owners.

It's a perfectly standard way to refer to someone.

marliepanda

Azari wrote: »

Presumably you don't know many business owners.

It's a perfectly standard way to refer to someone.

I do know quite a few, but none of them manage to steal from Tesco so maybe they're not proper ones

'My accountant' is the same as my doctor or lawyer, and holds no heirarchy connotations...

My staff works just fine.

Nick_C

marliepanda wrote: »

'My accountant' is the same as my doctor or lawyer, and holds no heirarchy connotations...

That depends entirely on the context.

If I was an unqualified accounts assistant working on a finance team, I might refer to the professionally qualified team leader as "my accountant". I am subordinate to him.

If I am an independant financial advisor running my own small company and employing a professionally qualified accountant, I can refer to him as "my accountant". I am superior to him in the company hierarchy.

If I am a self employed person who needs expert assistance in preparing my annual accounts, I could enter into a contractual arrangement with a professionally qualified person. I would refer to him as "my accountant". There would be no hierarchical relationship as we would not both be employed by the same organisation.

You read something that is open to interpretation but didn't consider all the possibilities.

RuthnJasper

hollydays wrote: »

Fybromyalgia is often said to be linked to very traumatic incidents and often people who have ptsd have it , and can be very challenging. It's stress related . I've seen the effect on my friend and i can only empathise with the op.It's not a competition..
I bet the police weren't best pleased to be called to the store over such a small amount either.
There's nothing the op can do , other than forget this incident and visit their doctor.

I would never enter into any kind of "competition" on this forum - and certainly not on the very real sorrows of debilitating illnesses and shoplifting.

Again, best wishes to the OP regardless of real or implied criminal activity.

Azari

marliepanda wrote: »

I do know quite a few, but none of them manage to steal from Tesco so maybe they're not proper ones

What a fatuous comment.

'My accountant' is the same as my doctor or lawyer, and holds no heirarchy connotations...

As does 'My Manager'. There's no difference.

Nick_C explains it perfectly, above.

My staff works just fine.

No one's saying it doesn't.

You're the one who seems intent on making out a perfectly normal form of reference is in some way odd. Which is making you seem either very inexperienced, or a little odd, or both. :rotfl:

hollydays

whiteswan wrote: »

To the best of my knowledge a Manager was NOT called - there were people in the area where I was (nobody identified themselves at all during the whole process) but I was NOT aware of any of these people being a Manager - they were wearing shirt, pullover and pants - but not smart suit pants so I would hazard a guess that there was not a manager there.

I did say that I was due more medication around lunch time and that I would struggle without taking those.........I had not planned on being out a long time so did not have any with me - at that point a gentleman was asked to come to the area - he had a dark blue jacket and white shirt on so I suppose he may have been a manager - but this was after waiting 60 minutes for the Police to arrive.

At that point he said that "wasn't their concern" - one of the other males present suggested they could call an ambulance if I got too bad............

There was something else that happened during my time in their holding area - the Security Guard who had "arrested" me was present when I was taken into the back area along with 2 more male persons. They were just stood around chatting about films ;-)

So that's 3 members of staff and myself........I verbally suggested that maybe the guard who had detained me should return to his podium the front of the store as it would be a field day for "real" shoplifters who purposely wanted to defraud the store.........

The other 2 males present agreed this would be a good idea otherwise "management" would wonder why there was no Security at the entrance ! So I suppose that suggests that none of these people were Managers.....

So off he went - back to the front of the store.

Looking back now I find this a bit bizarre.............but as an owner of a Business myself this is what came in to my mind.

Luckily they did not think I was taking the micky by suggesting this ........

Dave

This is the standard procedure with all large shops .
The contract security guard sees something and stops a person .
He takes him back into the shop.
A MAnager from Tesco is called.
The security guard relates to the manager what has happened in front of the op /alleged thief has the chance to have their say. At this point the op would be able to have said" I didn't conceal the item in my coat". The security guard disputes this, either the manager views the cctv or he decides the guard is telling the truth so doesn't bother.
The Manager makes he choice to call the police or ban the person.

This is done so that the facts can be presented before a decision is made which could be potentially litigious.

So are you saying you weren't given the chance to tell any manager what actually happened-because if so I'm almost certain this is in breach of Tescos own policy by the contract guard.

JReacher1

whiteswan wrote: »

I think that "play the disability card" is the worst comment on this thread....and you have the audacity to comment on others communication skills ?

And with that I will call it a day...............I will pop back to update if anything transpires from Tesco with regards to this matter.

Thank you all ( well almost all.............) - for the comments - both negative and positive.

Dave

I would be amazed if tesco apologise for this situation.

In their eyes you're a thief and they're not going to apologise for the steps they took to firstly prevent you walking out with unpaid for goods and secondly banning you from the premises to stop any future theft attempts.