EON -Entering meter reads online

brewerdave

Input my readings today on the website for info. only, not for a bill.
HOWEVER, when I've gone to input the figs on my own spreadsheet,I've realised that I've typed the wrong fig. in for leccy.
My question is, what happens when I enter the readings for the end of year review bill if the leccy has still not reached the incorrect figure ? Will the "system" ignore the later number as it will be less than the October reading? In which case it will presumably jack up my DD ?:(

System

In my experience, most suppliers just ignore readings that the system believes are wrong. If I re-call E.oN allows customers to enter up to 12 readings each quarter. Why not wait a couple of days and enter a correct reading.

E.ON_Company_Representative:_Helena

brewerdave wrote: »

Input my readings today on the website for info. only, not for a bill.
HOWEVER, when I've gone to input the figs on my own spreadsheet,I've realised that I've typed the wrong fig. in for leccy.
My question is, what happens when I enter the readings for the end of year review bill if the leccy has still not reached the incorrect figure ? Will the "system" ignore the later number as it will be less than the October reading? In which case it will presumably jack up my DD ?:(

Hi brewerdave,

Don't worry it won't be a problem, but I'd like to get the correct read on for you, just so they fall in line.

If you'd like to send me your details and the correct read, I'll pop it in for you and make sure the wrong one isn't used for billing etc.

Just let me know if you need me.

Helena

brewerdave

Thanks Helena -I'll send you an email with the correct electricity reading!:T

E.ON_Company_Representative:_Helena

brewerdave wrote: »

Thanks Helena -I'll send you an email with the correct electricity reading!:T

Wonderful, I'm here

Email in my profile page.

lisa110rry

Wow, that's an impressive response Helena. :beer:

brewerdave

....and even better I got a personal response to my email by 12:44 yesterday lunchtime !!!:T:T

MoneyMate

E.on sound a good recent move for me, just entered my initial readings in on joining , all looks good so far. :beer:

Shrimply

MoneyMate wrote: »

E.on sound a good recent move for me, just entered my initial readings in on joining , all looks good so far. :beer:

I've just entered mine too, I have been given this message for that gas though.

Thank you for providing your reading. We're not able to use this as the opening meter reading for your account, but we will use it to ensure that your first bill is accurate.

Which begs the question of what the point was of asking for it if they aren't going to use it. And also how on earth they can use it to make the first bill accurate if they aren't using it as the opening reading.

MoneyMate

I'm OK a the moment readings went through no problems, sounds like my old supplier NPower are talking to E.on, Fingers Xed.

E.ON_Company_Representative:_Helena

brewerdave wrote: »

....and even better I got a personal response to my email by 12:44 yesterday lunchtime !!!:T:T

Morning, I'm back

Glad we got everything sorted for you.

Helena