New double glazing, road noise has increased

Davesnave

AT1000 wrote: »

We had Anglian's Safe and Sound glass fitted to all our windows as we are by a busy road. There is hardly any difference in the noise level. So gutted! When I complained they blamed the fact we have to have trickle vents! We had wooden double glazed units before, and hoped for a big improvement in the noise from the road by going for their Safe and Sound range. Wasted thousands of pounds. I want everyone to know not to waste their money.

Sorry to compound your woes, but you didn't have to have trickle vents at all if you were replacing existing windows which didn't have them.

I have none in the windows that aren't in new openings, but I had to have them in two new openings we made when refurbishing.

Not a lot of people know that.

Furts

AT1000 wrote: »

We had Anglian's Safe and Sound glass fitted to all our windows as we are by a busy road. There is hardly any difference in the noise level. So gutted! When I complained they blamed the fact we have to have trickle vents! We had wooden double glazed units before, and hoped for a big improvement in the noise from the road by going for their Safe and Sound range. Wasted thousands of pounds. I want everyone to know not to waste their money.

Post is duplicated in "Is This Quote Fair".

I am no fan of Anglian, but one has to be realistic on double glazing. Think of a dry lining type stud wall between bedrooms. This could be 15mm dense plasterboard on both faces, with sound quilt in between. Sound still gets through, but it is a typical minimal standard for sound deadening. Then think of OP's complaint. There is no chance of two panes of 6mm glass in a hollow plastic section giving anything really useful in terms of sound deadening. OK if there are no trickle vents, and the specification and fitting have been meticulous there is some little chance. However meticulous and Anglian do not belong in the same sentence.

greenface

Did you have trickle vents before . so replaced like for like ? If they've advertised your new frames as A rated you may have a fighting chance of getting something done because trickle vents and A rated do not belong in the same sentence . The rest is what furt says

stator

If they sold them to you as noise abatement windows and you specifically mentioned to the salesmen that was what they were for, and the salesmen didn't tell you that trickle vents will ruin the noise abatement, then you MIGHT have grounds for complaint and restitution.

WatlingA5

Davesnave wrote: »

I have none in the windows that aren't in new openings, but I had to have them in two new openings we made when refurbishing.

Not a lot of people know that.

Someone I know had a triple-glazed window put in a new opening by the builders and was upset that the hinged pane had a trickle vent. "What's the point of having triple glazing when there's a hole in it?" Builder removed the hinged panel, went back to supplier and swopped it for a non-trickle panel which was then a "replacement". Job done and everybody happy!

greenface

Seen tricKle vents stuffed with all sorts of stuff to avoid draughts . remember the condensation channels on single glazed alli windows always stuffed with putty .