New double glazing, road noise has increased

chickenpie81

Hi all,

So Anglian have made contact and are going to price up replacing the glass in the windows facing the road. He said there would be some good will in there and wouldnt cost me as much as it should have.
In my opinion shouldnt cost me anything but we will see how negotiations go on Monday ;-) .

Anyway he said it would be a quick job to replace the glass for their "safe and sound" range. They would just pop the beading around the glass and replace. However, there is Argon gas inbetween the current panes so how would this work? Anyone know? Sorry if I'm being a bit dense.

Thanks in advance.

leveller2911

chickenpie81 wrote: »

Hi all,

So Anglian have made contact and are going to price up replacing the glass in the windows facing the road. He said there would be some good will in there and wouldnt cost me as much as it should have.
In my opinion shouldnt cost me anything but we will see how negotiations go on Monday ;-) .

Anyway he said it would be a quick job to replace the glass for their "safe and sound" range. They would just pop the beading around the glass and replace. However, there is Argon gas inbetween the current panes so how would this work? Anyone know? Sorry if I'm being a bit dense.




Thanks in advance.

The replacement sealed units will be filled with Argon gas. It won't make any difference to the noise level, more there for thermal value. Its the cheapest of the gases that can be used to fill units. Argon is cheapest and least beneficial but better than just air filled units.Next best is Krypton more expensive abd best one is Xenon which is very,very expensive.

In the factory the gas is pumped into the unit when its been made and then vulcanised rubber sealed the gas in place so its all factory done.

stator

I have no personal experience of so called "Safe & Sound" glass but it looks like it should be better than their standard stuff:
https://www.anglianhome.co.uk/windows/safe-and-sound

The two panes are different thicknesses, which is what you want.
From http://www.hotukdeals.com/ask/anyone-purchased-safe-sound-windows-from-anglian-windows-2230445

KJM_Group2 weeks, 2 days ago#19I run my own glazing company and employ 30 odd people so have some knowledge on this. Installing double glazing with a different thickness of glass will reduce the sound penetration, Anglian use 6.4mm laminate on one pane and 4mm on the other, they could use an acoustic glass that is 6.8mm that would be marginally better. However you must remember that sound can pass through other areas, like the walls, chimneys, air vents. Trickle vents in windows 'leak' sound!

Triple glazing using 3 equal panes of glass offers no real improvement to sound insulation, that's a myth!

The windows need installing well and be well sealed to the house fabric, using expanding foam and sealant. My final comment would be to install secondary glazing at least 100mm from the glass of the external window, this should have glass of a different thickness to the primary glazing, preferably with acoustic glazing

chickenpie81

Thanks for your replies.

When I spoke to Anglian it sounded like they were just going to pop one pane of glass out of the frame and replace this,rather than providing a new double paned sealed unit. I hope this isn't going to be the case.

stator

chickenpie81 wrote: »

Thanks for your replies.

When I spoke to Anglian it sounded like they were just going to pop one pane of glass out of the frame and replace this,rather than providing a new double paned sealed unit. I hope this isn't going to be the case.

That would be impossible.
They will replace the whole glazing unit

leveller2911

What Stator said ^^^^^

greenface

What they both said . ask them what their safe n sound range is . should they have done this as your major reason for replacement was to reduce the noise and surely mentioned to the rep at the first meeting .

chickenpie81

Yeah I said to the rep at first meeting that my primary concern was noise reduction. He said the windows which I have had installed (not safe and sound ones) would be far superior to my old ones in this respect. He didnt mention their safe and sound range at all. It was only his second solo sales rep visit.

Thanks for your replies.

greenface

chickenpie81 wrote: »

Yeah I said to the rep at first meeting that my primary concern was noise reduction. He said the windows which I have had installed (not safe and sound ones) would be far superior to my old ones in this respect. He didnt mention their safe and sound range at all. It was only his second solo sales rep visit.

Thanks for your replies.

and he was your first. If they can make you happy . good . if your going to pay for something you needed anyway then your not a satisfied customer and you wont be happy when leaving a review on the feedback you intend to give . don't let them say whats it costing them . take off what is there that's not good enough . If your taking time off to see the firm complete a job let them know this too.

AT1000

We had Anglian's Safe and Sound glass fitted to all our windows as we are by a busy road. There is hardly any difference in the noise level. So gutted! When I complained they blamed the fact we have to have trickle vents! We had wooden double glazed units before, and hoped for a big improvement in the noise from the road by going for their Safe and Sound range. Wasted thousands of pounds. I want everyone to know not to waste their money.