Tenant question

Sweetness40

Sagz wrote: »

Sorry for your loss.

I would name and shame the council concerned! The win had been budgeted for and it matters not a jot to them if a relative receives them. I would let your local paper know, I'm sure they'd love the story.

Thank you for your reply. I don't want to be seen as a moaner I just wanted what my Mum would have wanted, feel I need to fight for her as its what she would do for me. You only have one Mum. Xxxx

Kaye1

I am so sorry for your loss. You obviously feel terrible.


But do you think your grief is clouding your judgement? Why should the council give the vouchers to the child which they have nothing to do with? Of course, it would be nice. And it sounds like they could have told you in a kinder way.


But be honest, the new baby won't be spending them, someone else will be. So think of it from the council side- they are going to give away £75 of vouchers to someone they don't know to spend it on anything. I am NOT suggesting for a moment the vouchers won't be used for something lovely- but how do the council know that?


I wish you all the very best and hope you feel better soon.

G6JNS

Sweetness40 wrote: »

Please can someone give me some advise. This is all very raw at the moment and I'm angry. My Mother sadly passed away on the 7th Sept. I had to clear her flat and pass key back to the council. Before she passed away she won a draw that the Council do monthly for £75 of vouchers. She filled in the paper work and was so excited to have won. I posted it for her. A message was left on the phone and I returned the call. Saying sadly my Mum has passed away.
My Daughter has just given birth on The 23rd to my Mums Great Grandchild, So could the vouchers be passed on to her. Person on phone said one moment I need to speak to Manager. She then came back and said NO as tenant no longer here cannot be passed on. I am shocked.
What would you do? I know it's only £75 but my Mum won them and she was so looking forward to meeting her new Great Grandchild which sadly she never got the chance. I just think it's disgusting.

Condolences for your loss. It infuriates me when petty bureaucrats behave in this way. Since the draw was made before your mother's estate is entitled to the vouchers. I suggest you make a formal written complaint to the Council. Failing that I am sure the local paper would love to run the story.

G6JNS

Kaye1 wrote: »

I am so sorry for your loss. You obviously feel terrible.


But do you think your grief is clouding your judgement? Why should the council give the vouchers to the child which they have nothing to do with? Of course, it would be nice. And it sounds like they could have told you in a kinder way.


But be honest, the new baby won't be spending them, someone else will be. So think of it from the council side- they are going to give away £75 of vouchers to someone they don't know to spend it on anything. I am NOT suggesting for a moment the vouchers won't be used for something lovely- but how do the council know that?


I wish you all the very best and hope you feel better soon.

The Council legally owe the vouchers, or the value of them, to the deceased's estate. It is the principle of the matter as much as the money.

Sweetness40

Maybe the Council should be as trusting as me. My grief is not clouding my judgement one little bit. I'm thinking of my Mum and her Darling little Great Granddaughter, whom she so wanted to meet but never got the chance by days. Thanks for posting though. They say time is a healer well at this time I'm not healing I'm numb and angry. You only ever have one Mum. And I've just lost mine. I was only asking for a little advice. :-(

Sweetness40

Thank you for your reply. My sentiments exactly. It's the whole principal of the matter. :-(

Sweetness40

G6JNS wrote: »

Your kind of miserable an unhelpful comment is not appropriate. You should apologize.

Thank you. Words fail me. X

TheBanker

Is it worth having a word with your mum's local councillor (or yours if you live in the same council area)?

It does seem very harsh, especially because it appears the only reason the vouchers weren't sent to your mum was the council changing the scheme and not having Asda vouchers any more. I expect that the council will still want any money your mum owed them, e.g any rent she owed.

I know it's not the same but I lost my dad recently and when I phoned to cancel his credit card, the bank told me the balance was nil but there were some loyalty points that Dad had never claimed. They sent me a claim form and I have been able to claim £130 of vouchers on behalf of the estate.

DandelionPatrol

Sweetness40 wrote: »

Thank you. Words fail me. X

I think you have completely misunderstood.

Sweetness40

TheBanker wrote: »

Is it worth having a word with your mum's local councillor (or yours if you live in the same council area)?

It does seem very harsh, especially because it appears the only reason the vouchers weren't sent to your mum was the council changing the scheme and not having Asda vouchers any more. I expect that the council will still want any money your mum owed them, e.g any rent she owed.

I know it's not the same but I lost my dad recently and when I phoned to cancel his credit card, the bank told me the balance was nil but there were some loyalty points that Dad had never
claimed. They sent me a claim form and I have been able to claim £130 of vouchers on behalf of the estate.

Aww Thank you for your reply. It's so hard dealing with things isn't it in an emotional time. The reason she won them was for a draw done every month by the council for people who never miss paying rent. So nothing owed, that is why I just asked the question. So sorry for your loss.
We all handle things in different ways. I will speak to the local councilor we lived close. Lost my Best Friend. :-(