Suspicious transaction - "WP-STAGECOACH-SERV"

ITSFIVEOCLOCKSOMEWHERE

My experience was on Wednesday, 16th April 2008 when I logged onto my internet banking site of Lloyds TSB. There were two transactions for Nat Express-Elect Comm. I had absolutely no knowledge of this name so Googled it and was directed to this site and I'm glad I looked because I got straight on to my bank and although I can't say they were disinterested, they weren't that helpful. I had to request my card be cancelled! However, I now have the forms from the bank to fill in but like everyone else, I'm upset that someone, somewhere, has been able to do this to me because, being a Financial person, I take seriously good care of my card and my details and only use website payment sections that use protx or paypal. If anyone can throw any light on this to give me a clue as to where my details may have been taken, I'd be truly grateful.

Magnolia

I too have had a WP-STAGECOACH SERV transaction but didn't spot it! My account has been cleared out including the overdraft!

This only came to light when our card was declined at a local supermarket. My hubby rang me at work to complain about the bank - told him to nip up to the branch and table thump. I was a bit suspicious so logged on to my online banking and sure enough there were several entries that were not made by us.

I phoned the card services number and was quickly put through to the fraud department. All the money should be back with us by the end of next week - they don't put it in immediately just in case there are any more to come through - My bank couldn't have been more helpful - they gave my hubby some cash to pay for the shopping so we can at least eat for the next week!

Who is our bank? Lloyds/TSB - bravo to them!

Meyrick39

I always view my on-line statement each evening after having money taken from my account. The first one was a series of £1 daily and then a big one for £139. Lloyds Bank were excellent and refunded the full amount with four or five days.
On the 29th April I noticed that the difference between my balance and the amount available was about £500. I had a sleepless night until I could talk to Lloyds who then informed me they could do nothing until the amount in question was actually written on the statement. They cancelled the Debit Card and I waited to see if any more would go from the account. The other details were for BT Consumer Shop for £493.39. They put me through to their fraud department who said they would pay me the total taken out in 4-5 days - Brilliant! I feel they should be able to track down who had purchased something for that amount without to much investigation.
Where they obtained my card number will be a bigger mystery.

mrsmeldrew

I just happened to be checking my credit card statement to see if a certain payment had been taken.
Alarm bells started ringing when I saw a small £21 transaction from nAT EXPRESS-ELECT COMM. I immediately googled the code, knowing I had been at work all day Saturday, and found this forum.
I called my cc company who put me through to the fraud dept after they told me there was another small transaction for £3.63 to oasis bars.
My card is now cancelled and the transactions written off.
Very frustrating as I work in IT and never use my card if the right security isn't visible and checkable.

DLara

Hi all.

It just happened to me too.
A couple of weeks ago (or 3 weeks ago to be more precise) I noticed a transaction from Nat Elect Comm of £1.00 . I thought it might've been a fee that I need to pay when I asked cash back from the shop, so I didn't worry too much.
Last Friday I've noticed a transaction of £148 on my account under the name of "46664" and had no idea what it was. Phoned the bank during the week end - couldn't get through to them, so I finally found them yesterday. They told me it was an online purchase at a gift shop!
Believe it or not, those were my wages for the week before, the money I needed to pay the rent, water charges and little left for food. Now they are all gone and I am a little bit in trouble...
This morning I noticed another transaction of £23.50 from Nat Express Comm, I wondered what is it, googled it and the first link I found was this forum! Unfortunately I have to go to work soon and people in the house are sleeping, but obviously I need to call the bank (Lloyds TSB) and see what's happening and let them know that the money spent from my overdraft aren't being spent by me!

***

Ohh and to those who jump so easily to accusations: you can't know if it is Eastern Europeans, British, Indians or god knows what other nation! I understand you are !!!!ed off - I AM !!!!ed off too! I've got NO money left till Friday, no ciggs, no food and my debts are getting bigger instead of smaller!! - but from this to accusing an entire European area - is quite a long way, isn't it??

***

Anyway, I sent the link to this forum to all my friends in UK and on other forum where I have friends all over the world. A warning doesn't kill Hopefully they will be more wary when it comes to "just 1 pound" taken out of the account, cos I wasn't and look where it got me...

PattyG_2

I just checked my current account, and found two transactions for £10 and £20 with the above -- I Googled it and it led me to this site.

Called my bank pronto, and they have of course filed fraud disputes and cancelled my card.

I read the previous posts and can't find any common denominators with other websites/online purchases, No idea who/how . . .

These were my first -- no Paypal or Stagecoach for me. Thankfully I caught it soon enough, before I suffered a complete wipe-out as so many others have.

As someone else said, we check email daily -- why not look at bank accounts as often? I do, and today I'm glad I did.

Thanks for all the good information.

Patty

blisslyther

I Luckily Went On Line This Morning To Check Wheter My Wages Had Gone In And Came Across A Number Of Transactions I Hadnt Authorised.

1) T-mobile £30.00
2)natexpress-elect.comm £3.00
3)wp-scoach E-ticket £1.50

Are Just A Few, The Whole Point Of Chip And Pin Was To Stop This Happening. Surely The Police Can Trace Whoever It Is.

With The Numerous Posts On Here They Should Take It Bloody Serious.

I Spent All Morning On The Phone To My Bank And They Have Cancelled My Card Immediately.

Id Advise Anyone Who Suspects Fraud Stop Your Card Before They Wipe You Out!!

bbbob

Hi All,
When using the cashpoint today i noticed i had less in than i thought so when i got home i checked my online banking statement and found some withdrawals i didn't recognise starting from 13th June.
WP-Scoach Eticket for £10
WCBilling.com £2.65
WCBilling.com £20.98
WCBilling.com £15.74
WCBilling.com £15.74
Tesco stores 2179 £98.19
Tesco stores 2179 £89.68
I immediately got in touch with Lloyds fraud squad, they are issuing me with a new card and refunding this money on completion of a fraud form.
I have only used Paypal online, my card has never left my possession, so how was it done?
It seems the WCBilling debits were taken in Cyprus (never been there) and a bit of digging on the net shows it's a !!!!!! web cam site. With each of the WCBilling debits i was charged an overseas transaction fee of £1 from the bank.
Will i be able to claim this charge back from the bank?
Temporary out of pocket £256.98
Cheers Bob.

moneypooh

Barclays fully refunded after a Malta !!!!!! company took funds, including exchange rate costs.

bbbob

Result, i was refunded £252.98 today
Still haven't refunded the 4 x £4 for overseas transaction fees
Looks like i'll have to get back on to them :rolleyes: