Suspicious transaction - "WP-STAGECOACH-SERV"

Werdnal

Mikeyorks wrote: »

Which serves to highlight .... that the best anti-fraud measure is to use online Banking and check your account every day. Takes all of 30 secs to Login and scan your account(s). Most people check Emails daily, I can't see why Bank / Credit accounts seem to run a poor second with a lot of people.

I can see your point, but I have always been ultra wary of online banking, purely from a fraud/hijackers point of view. I don't trust the internet much now where my money is concerned, so using it to actually managed my account just doesn't seem worth the risk to me. Just my opinion - others obviously will think otherwise.

Mikeyorks

Werdnal wrote: »

.. others obviously will think otherwise.

Fervently so;)

If your PC is well 'proofed' .... try online. It's so useful you won't know what you did without it.

Werdnal

Thanks, but as my suspicions lead me to think very ocassional online transactions with this card could be the source of the problem, I'd rather not!

ShelfStacker_3

Werdnal wrote: »

Thanks, but as my suspicions lead me to think very ocassional online transactions with this card could be the source of the problem, I'd rather not!

I've been using online banking for three years and have never suffered card fraud.

Debit cards and online banking are entirely seperate systems, anyway. Buying something online is not the same as checking your bank balance; your objection seems a little paranoid to me, personally...

therat

I also suffered debit card fraud yesterday (checked my bank account online):

WP-STAGECOACH SERV . £1.50
WP-STAGECOACH SERV . £1.50
O2(UK)LTD PREPAY . £30.00
TESCO STORE 2572 . £93.56

None of which I recognized (plus a Play.com and a PayPal transaction, which were mine).

I called Lloyds, who have cancelled the card, and will sent me a form in the next few days. Only after they receive my completed form will Lloyds Fraud Department investigate.

They have however told me that all were either telephone or internet transactions, and that my PIN was not used.

I buy things over the internet several times a week, and don't know who to suspect.

therat

Following on from the above post, I took the advice contained in the Fraud Advisory Panel leaflet, and (after contacting my bank) also e-mailed "the organisations that the fraudster has purchased goods and services from" in my name.

I don't think that I will bother next time. O2's response was particularly grudging: "I'm sorry you feel you might have been a victim of suspected fraud". Er... feel, might, suspected? No O2, I have been.

Anyway, it seems that the bank contacts the companies, and the victim need not do so.

jenni1188

I have bought 3 purchases of Amazon on Friday, 4 off ebay via paypal which i regulary use and am now very worried, i also use my card regulary as it is chip and pin and i thought it was safe in shops or on internet pages with the little lock on the right hand bottom of the screen. When drawing out cash i always check the hole you put your card in for any film or device and put my purse over my hand whilst entering my pin and if i can use the cash point inside the bank i do!

I log onto my account every day just to see how much money i have left. My problem is like any others if it did happen i have bills to pay etc. also i do alot of buying online so how can i prove i didn't buy the stuff!

I am watching my account like a hawk now, thank you for this post or else i wouldnt have thought this would happen to me!

Gymgenius

darich wrote: »

Similar thing happened to me - an american internet company was the recipient of my money though - 99p.
My bank Nationwide phoned me because it never appeared on my online banking. The reason it never appeared is because they didn't authorise it and had held it in limbo pending my confirmation that it was genuine.
When i confirmed that it was not genuine, the bank cancelled my card and sent me a new one.
That happened just a few months ago but it made me quite happy with the Nationwide's security.

This happened to me, and I knew nothing about it until someone from Alliance & Leicester's fraud dept called me. I was well impressed.

harveypet

:eek: Yesterday, I checked my husband's account and there was an amount of £16.50 taken out by WP Stagecoach Serv. STOCKPORT. I saw that his available balance was down by nearly £900 and immediately (after checking with him that he hadn't bought me a nice present) phoned the Fraud line at the Nationwide. They are looking in to it and have cancelled his card. He never uses this card but recently opened an email account on line through a friend and put in his security pin no.

What I cannot understand is that, if this has been going on for over six months (I see this by reading some of your comments on the forum), why doesn't a big red light come on at all Banks when this WP Stagecoach Serv. STOCKPORT comes up? The amount has not come through yet so we are unable to see what the money has been spent on but I do hope that we get the money back. Can somebody reassure me.
Thanks.

mariegriffiths

Another WP-Stagecoach transaction for £1.50 before a major fraud.
The fraudsters don't even disguise the amount so should be easily caught.
What the heck is going on, why haven't they been caught?
The answer is that bank fraud deaprtments are inept beyond belief and make money from the fraud themselves. See my thread about "Abbey doing nothing about my ~£2000 fraud"