Mobile App Fraud off my phone.

colsten

BMN wrote: »

And the Mobile App.

I didn't know that, thanks for edifying me!

You are right, it is still not possible to set up a new payee without knowing personal information.

10pence

OP, a few points to consider would be around the securing of the device and then the app in question; was the device password protected, was the app password protected and were those passwords secure - ie not 1234 etc. Banks generally won't refund if you haven't taken reasonable steps to protect yourself.

Have you reported this to the police and even your employer?

ChiefGrasscutter

noh wrote: »

That will be because it is on his online banking statement and/or Lloyds told him via telephone. The name may be false though.

The online Lloyds statement just tells you the recipient name as was entered up in the setup stage of the new payee plus a load of code/id letters for the transaction - it does not tell you the destination acc/sort code.
To find those details you need to look in your previously setup and stored recipients list.

Lorian

What kind of job sends you away for 2 weeks without your phone? and how was the locker secured.

gunsandbanjos

Lorian wrote: »

What kind of job sends you away for 2 weeks without your phone? and how was the locker secured.

One of my friends works offshore and some rigs take your phone off you and it gets locked in a locker.

Robo0121

I work with precious metals etc so security is over the top. I have to have a full strip search every time i leave certain areas.

Phone had a passcode on it aswell as the app. No idea how they have done this but its got me worried.

Doesnt look like i will be seeing that money again then.

gunsandbanjos

Robo0121 wrote: »

I work with precious metals etc so security is over the top. I have to have a full strip search every time i leave certain areas.

Phone had a passcode on it aswell as the app. No idea how they have done this but its got me worried.

Doesnt look like i will be seeing that money again then.

You should get the money back.

You've probably been the victim of a sim swap fraud or similar.

Paul_1977

So this person gained access to your phone, knew your passcode, and the code for the app, and then managed to pay someone you had never paid before with it, I don't think this is possible unless they are an existing payee.

Did they perhaps use Paym?

Bloomberg

robatwork wrote: »

Another story that we will never hear the conclusion to, probably end up something embarrassing for the OP if it actually happened.

IF it actually happened. The story doesn't sound very plausible to me. :rotfl:

gunsandbanjos

Bloomberg wrote: »

IF it actually happened. The story doesn't sound very plausible to me. :rotfl:

Seriously?

I work in fraud and you'd be amazed at how people steal money!!!