Mobile App Fraud off my phone.

Kim_13

I don't know how it works but I believe it would be possible to hack it via the wifi.

colsten

Kim_13 wrote: »

I don't know how it works but I believe it would be possible to hack it via the wifi.

Even if this was possible, there is still no way to send money to a payee at another bank that has not previously been set up. [STRIKE]A new payee can only be set up in online banking, via telephone banking or in Branch. For any of these, a large amount of[/STRIKE] personal information is required to set up a new payee, and to make actual payments.

colsten

Robo0121 wrote: »

It was transfered to an account from barclays (im with lloyds) to someone i have never heard of.

How do you know the name of the recipient, and that the receiving account is at Barclays?

noh

colsten wrote: »

How do you know the name of the recipient, and that the receiving account is at Barclays?

That will be because it is on his online banking statement and/or Lloyds told him via telephone. The name may be false though.

noh

Having just tried the app I need to correct something I stated earlier.
It is possible to set up a new payee using only the app but of course the password is needed.

gunsandbanjos

To do it via the app they don't need to have done it on your actual phone. Depending who you bank with they may be able to get someone to check the device IDs for the transactions that were fraudulent.

Robo0121

When i phoned the fraud dept they said its going to a barclays account but the name may well be wrong.

Its scary to think someone has my details. The money they took was only small amounts £100 here and there as if they were seeing how far they could push my account.

Im lost its in the hands of the bank now but ive been honest with them and told them all i can but it still feels like they dont trust me. Ive been with them years problem free yet when i need there help i get this.

NotRichAtAll

ive been honest with them and told them all i can but it still feels like they dont trust me.

got to admit reading this it does sound suss

what i find strange is that in this day and age when almost all of society have some kind of electronic device in their hands, you choose to leave your phone in your locker for 2 weeks, and you left it on too, am surprised it was able to get a signal, also its got a very good battery

so my advice, turn your phone off and don't leave it in a locker for 2 weeks especially a not very secure locker

Roland_Sausage

NotRichAtAll wrote: »

got to admit reading this it does sound suss

what i find strange is that in this day and age when almost all of society have some kind of electronic device in their hands, you choose to leave your phone in your locker for 2 weeks, and you left it on too, am surprised it was able to get a signal, also its got a very good battery

so my advice, turn your phone off and don't leave it in a locker for 2 weeks especially a not very secure locker

I doubt it came from the OP's own phone to be honest. If they have the password and security details, it could have been done from any phone.

An unregistered PAYG phone would be be a good way for someone to do this fairly anonymously.

BMN

colsten wrote: »

A new payee can only be set up in online banking, via telephone banking or in Branch. For any of these, a large amount of personal information is required.

And the Mobile App.

Roland_Sausage wrote: »

I doubt it came from the OP's own phone to be honest. If they have the password and security details, it could have been done from any phone.

An unregistered PAYG phone would be be a good way for someone to do this fairly anonymously.

The first time you login on an unregistered device you have to login with your username, password, memorable information and then authenticate this with a phone call on your registered telephone number (which can't for security reasons cannot be changed immediately).

Once the device is registered, you login using your memorable information. You can then setup a new payee using your password.

Maybe the payments were made from the OPs old phone? (Although even then they would need your memorable information and password).