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John Lewis Tablet Issue.

135

Comments

  • LukeM44
    LukeM44 Posts: 31 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    I've rang them thanks and nobody is there.
  • LukeM44
    LukeM44 Posts: 31 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    And the reset did not work
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    LukeM44 wrote: »
    I've rang them thanks and nobody is there.

    Use the number here:

    http://www.johnlewis.com/customer-services/essential-information#cq-i-contact

    The phone lines are open til 9pm
  • LukeM44
    LukeM44 Posts: 31 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    Got in touch with somebody and , he said to me to take it back to the shop and they'll see what they can do.

    Absolutely ridiculous.
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    LukeM44 wrote: »
    I've rang them thanks and nobody is there.

    What number have you called ?

    The tech support and customer services are still open.
  • LukeM44
    LukeM44 Posts: 31 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    Any ideas on how I can reset my iPad from the cloud? , I can't even gain access to the iPad's home screen to reset it that way.

    Thanks once again
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    LukeM44 wrote: »
    Got in touch with somebody and , he said to me to take it back to the shop and they'll see what they can do.

    Absolutely ridiculous.

    What's ridiculous about that? Or were you expecting them to come to your house with a nice, shiny new one and exchange it for the one they don't even have proof is broken?

    Get your Mummy or Daddy to go to the store with you as I get the distinct feeling that you are more than likely going to shoot yourself in the proverbial foot if you go by yourself.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    LukeM44 wrote: »
    Any ideas on how I can reset my iPad from the cloud? , I can't even gain access to the iPad's home screen to reset it that way.

    Thanks once again

    Post on an Apple forum or look on the techie part of this site.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you have kapersky or set up the find my phone feature on the device?

    Both of those have a remote wipe feature I believe.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    LukeM44 wrote: »
    Any ideas on how I can reset my iPad from the cloud? , I can't even gain access to the iPad's home screen to reset it that way.
    Did you notice that my earlier post gave you links on how to do exactly that?
This discussion has been closed.
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