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Santander online banking and Cookies

24

Comments

  • RumRat
    RumRat Posts: 5,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Spoke too soon, it's started pushing it again....:mad::D
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper
    I used Santander online banking for a few years problem free until they updated the website and it would not accept my password and login details. Now I can't even remember my ID to log in. On entering passwords why does it ask only for certain characters just to make it even more complicated? I'm going to switch back to paper statements like in the olden days, lihlfe was simpler.
  • RumRat
    RumRat Posts: 5,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 19 August 2015 at 5:34PM
    Deleted_User wrote: »
    I used Santander online banking for a few years problem free until they updated the website and it would not accept my password and login details. Now I can't even remember my ID to log in. On entering passwords why does it ask only for certain characters just to make it even more complicated? I'm going to switch back to paper statements like in the olden days, lihlfe was simpler.
    It doesn't ask just for certain characters....You have to enter your User I.D, Pass code and Registration number.
    The only time you have to enter random password characters is when a transaction has to be verified when making internet purchases.
    Are you using THIS site to log on? However, if you lost your passwords etc you will need to get new details from the 'Forgotten your log in details?' link.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • EssexExile
    EssexExile Posts: 6,533 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    RumRat wrote: »
    It doesn't ask just for certain characters....You have to enter your User I.D, Pass code and Registration number
    It varies, with me it asks for two numbers, with the wife it's a number & certain characters from a password. Going by previous posts on here there are several other variations too.
    Tall, dark & handsome. Well two out of three ain't bad.
  • J_B
    J_B Posts: 6,927 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    EssexExile wrote: »
    It varies, with me it asks for two numbers, with the wife it's a number & certain characters from a password. Going by previous posts on here there are several other variations too.
    I'm with RumRat
    RumRat wrote: »
    It doesn't ask just for certain characters....You have to enter your User I.D, Pass code and Registration number
    Never been asked for random characters ...
  • RumRat
    RumRat Posts: 5,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    EssexExile wrote: »
    It varies, with me it asks for two numbers, with the wife it's a number & certain characters from a password. Going by previous posts on here there are several other variations too.
    Did you look at the login page I linked to and was it the same one you are using?
    Even on the Mobile site, it doesn't do that for me.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • BarGin
    BarGin Posts: 982 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I have just found this thread after searching for info about the login problem with Santander in First Direct's Internet Banking Plus.

    In the past they have fixed similar problems in a few days but this has dragged on into several weeks now.

    Does anyone know if they are working to solve it?
  • RumRat
    RumRat Posts: 5,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    There have been no login problems with Santander any time I've used it over the last few weeks, or any other time come to that....
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • BarGin
    BarGin Posts: 982 Forumite
    Part of the Furniture 500 Posts Name Dropper
    RumRat wrote: »
    There have been no login problems with Santander any time I've used it over the last few weeks, or any other time come to that....
    Are you using IBP?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    RumRat wrote: »
    There have been no login problems with Santander any time I've used it over the last few weeks, or any other time come to that....

    I'd agree, there seems to be no difference to the Santander login process in recent weeks to how it was before. I think BarGin's problem is more likely to be in how FD's IB Plus is working.
This discussion has been closed.
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