Online grocery minimum spend

jasoncook

I've just got off the phone with Tesco, and the information they gave me:
* The minimum spend of £40 will apply to all deliveries - whether they use Delivery Saver or not
* The 1-hour and 4-hour slots should remain the same (including the free 4-hour and £1 1-hour slots)

Slight worry that the staff appear to be doing the refund calculations manually... I was offered a £45 refund for four months remaining! Third attempt they got it right :rotfl:

crest21

Try a Fridge Ionizer to extend the life of food.
Last year I bought a Heaven Fresh Ionic Air Purifier for Refrigerator HF10 from Amazon and it does seem effective.

bundly

jasoncook wrote: »

* The 1-hour and 4-hour slots should remain the same (including the free 4-hour and £1 1-hour slots)

You are lucky. Here in Hastings there are NO free slots. :-(

jcb2

I ignored the Tesco Delivery Saver for a long time because the £25 minimum shop with it only became available relatively recently. Last year I am pretty sure that there was a £40 minimum with Delivery Saver and I was content to carrying on paying on a one off basis as I usually spend somewhere around £25 to £30. It's also fairly recent that you had to pay a £25 minimum with a one off delivery charge. In the past I have done shops of under £25 before they brought in the £4 surcharge.

So I only signed up for delivery saver when they dropped the minimum spend with it from £40 to £25. I only noticed that when I looked at the scheme again when I got the half price offer. I combined that with a brief 4x offer on Clubcard tokens (there is usually a 2x offer) and I paid £7.50 in Clubcard tokens for the anytime saver.

Off course with delivery saver you don't have to move to doing a shop once every two weeks if you normally do a £25 shop every week. I plan to do my future shops when I have accumulated enough shopping to cost £40 and shop every 9 or 10 days or whatever. I will also set myself an upper spending limit of £40.50 and get anything else next time.

I did read a newspaper article that reckoned a supermarket delivery does cost £9, but I didn't see any breakdown of the costs to justify that. The shops want the business regardless.

I did switch to doing my regular online shop with Asda for a time, but ultimately I couldn't stand it and went back to Tesco. I find the Tesco service and reliability better where I live. I still do an Asda shop about once a month as they do have a few different things that I like to get occasionally. Asda may be a little cheaper but they irritate me more.

John

Laurensalive

I would love to order food online, but being single I would buy too much. The minimum spend is set too high for a single person.

Nada666

Laurensalive wrote: »

I would love to order food online, but being single I would buy too much. The minimum spend is set too high for a single person.

Then don't shop online. Or do and pay delivery charges.

There are lots of aspects of supermarkets that are unpleasant for single people. Delivery charges (there is no prohibition on spending a small amount) is not really a significant one.

A non-story.

[Deleted User]

I am sadly now single, (widowed) and shop around every 7-10 days and I have never used online shopping as I would rather go and pick what I wanted to buy myselfI can understand how it saves busy people time though, but not cash.

My DD used to shop online but one of her belt -tightening things was to stop using it and go herself after work one night a week (there are 6 of them in the family )She has cut her food bill by almost a third, as online its just too easy to overspend .having to lug it (even to a car ) focuses your mind on what you are buying more.
Plus I like to see a human being when I shop and pick out what i want to buy

bundly

Jackie O wrote: "She has cut her food bill by almost a third, as online its just too easy to overspend..."

I find the exact opposite. Isn't that funny? I find that when I am in the shop I am tempted by the sights and smells of things that I never intended to buy, for example cream cakes, pizza, multipacks of chocolate on special offer. I also often impulse-buy non-grocery household goods like kitchen implements.

Online I bring up my usual shopping list and just repeat it, then do a specific search for anything else. I don't "browse" the aisles like I would inside the shop, so I am not tempted by things I don't really need.

The increase in the cost of shopping in-store is only slightly offset by buying a few things in the "short-date reduced" section, but I often find myself buying stuff that I would not normally buy, just because it's reduced!

For me, shopping inside the supermarket is bad for my waistline AND my purse!

One final observation. If something with a long life (rice, canned tuna, or frozen fish, for example) is on half price offer, if I shop online I'll buy loads of it to save money long term, knowing the deliveryman will carry it all for me. But if I know I have to carry it home on the bus, I would not buy much of it, and would miss out on the reduction.

bundly

Nada666 wrote: »

Then don't shop online. Or do and pay delivery charges.

There are lots of aspects of supermarkets that are unpleasant for single people. Delivery charges (there is no prohibition on spending a small amount) is not really a significant one.

A non-story.

Nada you have missed the point of the thread. It's not about delivery charges at all, but about the massive increase in the minimum spend to £40, imposed on people who have entered into a contract for the spend to be £25.

Breach of contract isn't a non-story.

Elderly and disabled people being bullied to buy more food than they need, or face a £4 "fine" every week, isn't a non-story!

Rudess

Rudess wrote: »

I emailed a complaint to Tesco CEO Dave Lewis, you may want to do the same
[EMAIL="dave.lewis@uk.tesco.com"]dave.lewis@uk.tesco.com[/EMAIL]

Reply I got from Tesco CEO office:

Dear Mr xxxxxxxxxx

Thank you for your email and I'm sorry you're disappointed with the changes we're making to our delivery saver plans.

I’ve asked one of my team to look into this in more detail for you, they will be in touch soon.

Kind Regards

Frances Hickling
Chief Executive’s Office