Online grocery minimum spend

bundly

Februarycat wrote: »

when I do it online I can see the total adding up and if it gets above my budget I take a few things out

Also, in the store it would be such a pain to walk miles around the shop to put things back, I'd probably keep them!

bundly

frascati wrote: »

If you do not agree to any such change, you should cancel your Membership.

In other words, if you don't like it then eff off.

I've just done my next week's shop at Iceland. Had to buy £35 worth but that's better than £40 and delivery is free.

I've also done my final Tesco shop of £25 with £1 delivery, booked to deliver on 22nd July, the day before the £40 min comes in.

Heyyyy I see my thread has prompted a MSE article, and I am quoted on it!

bundly via our forum writes: "I spend about £2,000 a year at Tesco. Not any more! I wonder how many millions it will lose by alienating its small customers."

bundly

alanq wrote: »

The above article erroneously repeats the false claim that ASDA has a minimum order of £25 for one-off orders. There is a minimum order of £40 in some areas including my own.

It also completely ignores Iceland.co.uk which is now the ONLY grocery delivery service that has a minimum of £35 and the only one to delivery free. I just ordered a delivery and Iceland had all the salad stuff I wanted, as well as cat food.

minty7

As it will take me longer to make up an even larger order, the odd thing or two I want (and would have waited a FEW days to order) I will now buy in the local shop ......

bundly

minty7 wrote: »

As it will take me longer to make up an even larger order, the odd thing or two I want (and would have waited a FEW days to order) I will now buy in the local shop ......

They are going to lose millions of pounds....

System

AFAIK Tesco home shopping is often loss making. The picking / delivery costs are often more than they make on that shop - even with fees.

Essentially, other shoppers were subsidising these people...

bundly

"these people" = me!

I disagree. If home shoppers visited they would need more till staff. They would also lose a lot of sales from people who cannot get to the supermarket and who shopped locally before online shopping was invented.

alanq

Heng_Leng wrote: »

Essentially, other shoppers were subsidising these people...

Costs will depend in part on how sparsely populated the delivery areas are. If a van has to drive several miles between customers placing larger orders isn't it better to make some smaller deliveries on the way than no deliveries at all?

Some of the customers making smaller orders may in time grow a family or have special occasions when they want to place large orders. Do you think that they will then go to Tesco after being treated so shabbily? Millions of pounds are spent building up a brand, bad treatment of loyal customers damages a brand and will cost dear.

bundly

alanq wrote: »

Costs will depend in part on how sparsely populated the delivery areas are. If a van has to drive several miles between customers placing larger orders isn't it better to make some smaller deliveries on the way than no deliveries at all?

It doesn't cost Tesco as much as one might think.

Where I live the delivery man told me he makes between 6 and 10 deliveries per hour. He's on minimum wage.

Pincher

Somebody has to pick the order.

A computer somewhere has to process the order.

I thought it is well known that home delivery is a big millstone for all the supermarkets. They much prefer that YOU drive in your car to their store and work for free by self servicing.