AO.com hiding the VAT

Hoof_Hearted

Tracey, when you bought from them, was there a difference between the price you saw on the website and the price you paid on your receipt? Others think not and I have bought from them before and have paid the advertised price.

societys_child

Chimney Cooker Hood
Leisure
H101PX_SS
Chimney Cooker Hood
in Stainless Steel
2015-06-19
07:00 - 19:00
£ 189.00

Indesit

MWI1221X_SS

Microwave
Indesit
MWI1221X_SS
Microwave
in Stainless Steel
2015-06-19
07:00 - 19:00
£ 136.00

Total Delivery Charges: £0.00
Total Goods without VAT: £270.83
VAT @ 20%: £54.17

Total Including VAT:£325.00

Here's a simple sum for you:
. 189 +
...136
= 325

The total price including vat is shown when ordering the goods as it should be.

williham

Nearly every website works like this...

Le_Kirk

Still nicely raised the profile of AO.com (if it needed raising) not to mention the blood pressure of a few people trying to explain simple arithmetic to the OP.

meer53

So the consensus is that we all agree - AO.com aren't hiding anything

lovinituk

TraceyB52 wrote: »

Let's leave it there. My expectations are clearly different to those that have offered replies. My post was to raise an awareness and not for any other purpose. My view is unchanged but I am offended by some of the responses.

Raise awareness of what? That AO shows the VAT inclusive prices on their item pages?! You clearly misunderstand but are too stubborn to admit it.

peachyprice

TraceyB52 wrote: »

Here is the example. The price shown on the webpage page for each item was the net value. The net values are shown as total cost with VAT added at point of checkout after card details added. Yes VAT is shown on the invoice. I believed as many others would that the initial cost would be the total cost.

Order Details

Leisure

H101PX_SS

Chimney Cooker Hood
Leisure
H101PX_SS
Chimney Cooker Hood
in Stainless Steel
2015-06-19
07:00 - 19:00
£ 189.00

Indesit

MWI1221X_SS

Microwave
Indesit
MWI1221X_SS
Microwave
in Stainless Steel
2015-06-19
07:00 - 19:00
£ 136.00

Total Delivery Charges: £0.00
Total Goods without VAT: £270.83
VAT @ 20%: £54.17

Total Including VAT: £325.00

Seriously?

£189 + £136 = £325
£270.83 + £54.17 = £325

peachyprice

TraceyB52 wrote: »

Let's leave it there. My expectations are clearly different to those that have offered replies. My post was to raise an awareness and not for any other purpose. My view is unchanged but I am offended by some of the responses.

Awareness of what? There is noting to make people aware of. The price you see is the price you pay. It seems you cannot get your head around a simple VAT breakdown, most people can, it's a problem you have.

societys_child

A bit worrying as Tracy is apparently:

Global head of AP Services

:eek:Whatever that is . . .

The-Truth

TraceyB52 wrote: »

Here is the example. The price shown on the webpage page for each item was the net value. The net values are shown as total cost with VAT added at point of checkout after card details added. Yes VAT is shown on the invoice. I believed as many others would that the initial cost would be the total cost.

Order Details

Leisure

H101PX_SS

Chimney Cooker Hood
Leisure
H101PX_SS
Chimney Cooker Hood
in Stainless Steel
2015-06-19
07:00 - 19:00
£ 189.00

Indesit

MWI1221X_SS

Microwave
Indesit
MWI1221X_SS
Microwave
in Stainless Steel
2015-06-19
07:00 - 19:00
£ 136.00

Total Delivery Charges: £0.00
Total Goods without VAT: £270.83
VAT @ 20%: £54.17

Total Including VAT: £325.00

The idea of using an example is finding one that proves you right, not wrong!