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Where do BT get off hiking Line saver 17%?
Comments
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* Phone/Broadband Migration to PlusNet delayed - on the morning of the scheduled migration date BT phoned/e-mailed:
"As advised BT had received an order from another supplier advising they were due to take over your service on 12/08/2015, these orders have now been cancelled. You will need to contact your new supplier to find out why the orders have been cancelled."
The BT support contact was unable to say by whom/why/when the order was cancelled - PlusNet later reported "last order failed due to mismatch of BB"
The rescheduled migration is now 2nd September.
* BT early termination penalty - the latest e-mail from BT now says "Charges for ending your contract early You won't have to pay any charges for ending your contract."0
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