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AutoAid Car Breakdown Discussion
Comments
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Just been caught out by Autoaid cancellation fee - having paid £79.21 when I read policy documents realised this didn't meet my needs so cancelled next day, autoaid initially threatened £25 + £15 cancellation and service charges, when I argued for about 20 mins this came down to £17.64 (yes really?) so feel I've been rinsed, and don't understand why MSE recommend autoaid when there are so many complaints about customer service and rip off charges/fee's which aren't made clear until after you pay and then can't cancel for refund.0
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Does anyone know how to set the policy not to renew without having to call them? I've logged in but there doesn't seem to be an option for this. If I click on their link from the faq's (https://customer.autoaidbreakdown.co.uk/donotrenew.aspx) it just takes me back to the login screen.0
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