PPI Reclaiming discussion

NannyB

Hi Tiggrae
Many thanks for your messages yesterday, my loan with egg was due to finish in june 2009, I paid it off in october 2007, £2300 was paid in ppi, i believe they gave a small rebate of £200 which was the amount left owing on the ppi when it was paid off, they recieved over £13000 for a £10000 loan which was taken out in june 2005...they have sent me no paperwork acknowledging that i paid the loan off.. Egg are bad with paperwork.. what shall I do, write another letter, as after 7 weeks of waiting they said yesterday my ppi was not missold...
Many thanks

tiggrae

pierrenkaz wrote: »

Surely the fact that 'it doesn't do what it says on the tin' is a case of selling me a pup? When the branch sold me the ppi they knew I was in receipt of a pension.

If you made a claim and they've paid out on the policy it is evidence the policy was right for you

tiggrae

NannyB wrote: »

Hi Tiggrae
Many thanks for your messages yesterday, my loan with egg was due to finish in june 2009, I paid it off in october 2007, £2300 was paid in ppi, i believe they gave a small rebate of £200 which was the amount left owing on the ppi when it was paid off, they recieved over £13000 for a £10000 loan which was taken out in june 2005...they have sent me no paperwork acknowledging that i paid the loan off.. Egg are bad with paperwork.. what shall I do, write another letter, as after 7 weeks of waiting they said yesterday my ppi was not missold...
Many thanks

What were your reasons for mis selling - you can either go for the mis selling angle or the fact you've paid the loan off but only received a small amount of rebate on the PPI for paying the loan off early - that's actually easier to get your money back for then any claim for mis selling.

tiggrae

amanda_d_29 wrote: »

well the comitee have decided this wasnt missold so my complain rejected again.

he read transcript where the consultant did say it was optional!!

also we said no to any medical condtions that we have suffered in the last 12mths that will affect working!! well not in the last 12 mths actually never has my husbands asthma affected his working!!

also they made aware it will cover 5 years!!

but what there failing to answer in another point i made, we were never made aware that we could have paid for the cover upfront, and therefore not been charged interest over 15 years!! instead it was just included in the loan!!

i think we were in a vunerable situation desperate for the money and now, we regret it!!!

wot to do???????????????? HELP

when did you take the loan out ?

tiggrae

itian wrote: »

Im gonna be sending my letter off to HSBC to get my money bk and also cancel the rest of the PPI off the loan i have atm.

does anyone know the address we send these letters too for HSBC?

Regards

HSBC
Customer Complaints
Arlington Business Park
Leeds
LS11 0PP

BigCraigJohn

I put in a claim with A & L basically saying that I didnt want it but was pursuaded by a pushy salesman who gave the impression i'd be refused the loan without ppi and that he didnt explain to me what was covered. Theyve come back with the fob off letter but ive since found the original documentation from the loan.
There are 1 or 2 points I feel may be valid for me to add to my claim, these being 1.I'm self employed and was at the time, now they do as with most say they cover self employed but only if you go bust, now is there anything to claim here?, only reason I didnt originally go down this route was because I thought it was ok.
2.Also I did have some other cover from another company, he asked but didnt really go into it to much as I couldnt remember what I was covered for but he noted on agreement as "has some cover but wanted more cover incase business went bust"
3.Also I had a broken leg at the time, i'd be off work 3 months on benefits, had been working minimal hours to keep things afloat, phonecalls and emails but not a lot else, it says in my contract "must of been in continous work for 6 months before applying and any pre exhisting injury would not be covered so the leg would not be covered I guess????, would the fact I hadnt been doing a lot also invalidate it????.
Sorry to waffle, just dont wanna add bits in if there not relevant so any advice as to whether I should add these into my second letter or carry on with my original claim. Thanks.

niemowle

i sent my letters to reclaim PPI as i said in my thread yesterday but i sent them to the Barclays Insurance Dublin instead to my local brunch, is it ok or should i send them again to my branch tomorrow ? i am so confused i don't know what to think anymore..

sue-dai

tiggrae wrote: »

it means they're asking the FOS to dismiss your claim on the basis of their response - ignore that and take your complaint to the FOS

should i give them 14 days as stated in 2nd letter

funschine

tiggrae wrote: »

Send it to the complaints department of their HQ, that's where the branch will send it to anyway

The copy they gave me is the branches copy which still has my signature on it, and the assistant thought it would be in the branches archives.

si_collinsuk

niemowle wrote: »

i sent my letters to reclaim PPI as i said in my thread yesterday but i sent them to the Barclays Insurance Dublin instead to my local brunch, is it ok or should i send them again to my branch tomorrow ? i am so confused i don't know what to think anymore..

I sent mine to the Dublin address too and they've replied saying they're looking into it, so you should be fine. Keep the faith!