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MSE News: The new king of spending abroad -the free Travelex Supercard launches today

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Comments

  • fiftyg
    fiftyg Posts: 28 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I am starting to feel disgruntled, and initially I was so positive about this concept! As @andyfromotley said with this level of issue at the beginning when no one is using the service what will happen should we have issues in the future?

    I commented on google play for the android app as I couldn't register with my home address and they replied that their third party provider uses different criteria to ascertain identity... Yeah, outdated! I realised that they must be basing it off my last address so I put in my last address and hoped that I could amend the shipping address. Unfortunately I couldn't as it went through with no issue, and despite attempts to contact them on Twitter to which I get no response, I then get a generic answer by email which resolved nothing.

    Sigh...
  • DaveP_2
    DaveP_2 Posts: 4 Newbie
    Part of the Furniture Combo Breaker
    Thanks SuperHan.
    My mistake - I misread it.
    Still cannot buy fuel though. I presume there are issues with fraud at petrol stations?
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    DaveP wrote: »
    Thanks SuperHan.
    My mistake - I misread it.
    Still cannot buy fuel though. I presume there are issues with fraud at petrol stations?

    I read it to mean you won't be able to use Pay at Pump rather than not buy fuel at all. I figured it had something to do with the online/offline status of the card as I know not all cards can be used fro Pay at Pump anyway...

    I guess we will just have to wait and see!
  • System
    System Posts: 178,256 Community Admin
    10,000 Posts Photogenic Name Dropper
    It has printed rather than embossed numbers.
    The card is almost certainly online.

    With pre-paid hotels and car rentals, I usually give them my standard Amex as the authorisations usually drop off after a few days.
    SuperHan wrote: »
    I read it to mean you won't be able to use Pay at Pump rather than not buy fuel at all. I figured it had something to do with the online/offline status of the card as I know not all cards can be used fro Pay at Pump anyway...

    I guess we will just have to wait and see!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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