EXPIRED £10 to spend at Tesco for £5 MightyDeals

hellomoto

Hallelujah, opened my emails today and new email with new gift card number, used it already on tesco direct

:-)

edo

I emailed the MD at midnight last night to explain the situation

he replied 8:30 this morning saying he would sort it


9:30 I got a new code

SORTED

Razorbite

Got a second e-mail this morning with a new e-card. This one is also invalid. So frustrating to be put through all this bs for £5.

Okay,worked now,put the code in without the spaces and used it on Tesco Direct.

wibblewibble

Razorbite wrote: »

Got a second e-mail this morning with a new e-card. This one is also invalid. So frustrating to be put through all this bs for £5.

Mine showed invalid at first - you have to manually type the code in rather than cut and paste - that worked for me anyway.

wdah

Hmm, I haven't had my redeem link through at all.

apga

wdah

Go to your my deals page and click through from there - your code is on the my deals page - I never got the redeem link email & I now have my £10 voucher.

HTH

InA

adamfrankwrites wrote: »

Not conspiracies, just factual truth from the current situation and past members. Sorry to say, but I don't fall for your defended argument. I could say that you work for MD but then I would be a theorist, but I'm assuming you are just a big supporter of a company (that doesn't give a crap about their customers.)

Give me one good reason why I should not believe this to be a scam? It has all the makings of a scam. Why would an ex-employee come out and say that they have done scams in the past? How can you trust a company that changed their T&Cs to get people to buy more deals only to then have them all be sent the SAME voucher. That's not a blunder. Too many mess ups for it to be.

Of course this will be rectified. Only to those that have complained, I assure you. And the majority of those that didn't will not get their voucher. Just like those that were told they wouldn't get the voucher and didn't (my auntie didn't get hers, as well as many others.)

Reasons:
-Didn't spend mighty cash.
-Unsubscribed
-Duplicate account

And then those that got the 'voucher':
-Only got an email when we all complained here, at 4:30 PM and yes the reps were aware of the post.
-Got sent the same bloody unique code.
-Got sent a code but now they have no deal in their account.

Some other notes ot mention:
-Censoring TrustPilot reviews. Getting in touch with TrustPilot they are investigating this because the company are flagging them as not genuine reviews. They have flagged over 30 bad reviews.
-On another forum we have been in contact with an ex employee. Whom has has the same experiences such as: http://www.glassdoor.co.uk/Reviews/Mighty-Deals-Reviews-E803558.htm

And your argument over all these facts is simply, "They are good. I've used them in the past." I don't feel that is quite suficient and Mighty Deals have a lot to answer for.

It does seem unlikely for a company to show the same incompetence repeatedly for successive offers. Normally companies learn from their mistakes and put measures in place to stop the same thing happening again.

If you look at examples of corporate scams, fraud and criminal behaviour, the first line of defence is always "oh sorry, we were just really incompetent, not criminal".

It might have been a cash flow solution, equivalent to a short term loan. I don't understand why it was necessary to impose such a long delay from the time the offer ended to sending out vouchers. The time frame makes no difference to being able to get a refund, as many of us have learnt.

It would be interesting to see details of the financials relating to this promotion. Did Tesco absorb the cost for the extra £5 in return for guaranteed customers spending in their stores as a result (drawn away from other supermarkets)?

JAG

InA wrote: »

It would be interesting to see details of the financials relating to this promotion. Did Tesco absorb the cost for the extra £5 in return for guaranteed customers spending in their stores as a result (drawn away from other supermarkets)?

For a different "deals" website that had a contract with a business to offer a deal on their website, they received half of the money the deal was advertised at, with the "deals" website retaining the other half. So a deal advertised at £20 resulted in £10 for the "deals" website and £10 for the business providing the service or item.

thepearce

Haven't had an email since "Sorry for our mistake!" but logged in and found the deal. Had to choose a voucher for someone else in order to proceed somehow.

The PDF they send has spaces in the card number. The tesco balance checking site doesn't reformat the number - it just accepts the spaces and drops the last three numbers - so type in or take account of this.

Different number to that posted earlier and £10 balance. I will quickly spend it and never go near this outfit again as they have have a whiff of bovine excrement about their emails.

miketaff1408

mikester123 wrote: »

Mighty Deals are useless, they mess up every time. Something needs to be done. For now just give a bad review https://uk.trustpilot.com/review/mightydeals.co.uk

I urge everyone to let other customers know who they are dealing with when they buy from Mightydeals. Please take a few seconds to post.

I haven't even received an email for the deal, nor an email to cancel my order, and now the deal has disappeared from my account.