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Chrome will not load

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Dustykitten
Dustykitten Posts: 16,507 Forumite
Part of the Furniture 10,000 Posts Combo Breaker
I have no idea what has happened to my pc but Chrome will not load, it flashes up on the screen, says it did not shut down properly and do I want to restore but won't let me click on anything and shuts back down within seconds.

DH uninstalled it and reinstalled it and it made no difference. He openned it in safe mode and it worked but not in normal mode. He's out of the country for a few days now so I need to try to fix it with the help of you lovely people.

I ran malewarebytes and it did not pick anything up.

Please give me an idea of what to do next, oh the cache thing has been cleared.

It is a zoostorm computer and has Avira on. Keyboard is logitech.
The birds of sadness may fly overhead but don't let them nest in your hair

Comments

  • Chickabiddybex
    Chickabiddybex Posts: 1,346 Forumite
    Tenth Anniversary Combo Breaker Savvy Shopper!
    Are you opening it from a desktop shortcut or from the start menu, then clicking programs?

    Which version of Windows are you running? (Vista, Windows 7, etc)
    Hi. I'm a Board Guide on the Gaming, Consumer Rights, Ebay and Praise/Vent boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with abuse). Any views are mine and not the official line of MoneySavingExpert.com
  • Dustykitten
    Dustykitten Posts: 16,507 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I've tried opening from the icon and from the control panel. Not sure which version of windows, how do I check? It is not a new version for sure.
    The birds of sadness may fly overhead but don't let them nest in your hair
  • Dustykitten
    Dustykitten Posts: 16,507 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I think my DS2 has fixed this, it appears that trustee rapport was causing a problem during the start up of Chrome.
    The birds of sadness may fly overhead but don't let them nest in your hair
  • bod1467
    bod1467 Posts: 15,214 Forumite
    trustee rapport

    I think many people's response to seeing those words is :eek:

    It is well-renowned for causing a variety of PC issues.
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