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Best companies to help claim PPI

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  • HAL_9000_2
    HAL_9000_2 Posts: 67 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 9 April 2015 at 8:49PM
    He won't.

    However, it is simple.

    Fill in this form.

    Print 2 copies. Post one to the seller of the policy and keep one for yourself (yours can be a pdf copy).

    Get proof of posting (free from the post office) and keep it with your copy.

    Give them nine weeks - they have eight weeks to consider the complaint and allow another for correspondence in the post.

    If you have not have a satisfactory response by then, go here and complain to FOS.

    I do not think Suze264 works for a CMC, though. Could be a stooge for bob but I don't think so.


    My tounge was firmly in my cheek.

    That what I have precisely done for my four succesful claims. The last one with the Yorkshire Bank I had to refer to FOS which they eventually upheld in my favour the last Feburary gone, which gave them eight week to provide me a compensation offer. I'm hopefully a couple weeks a way knowing what the offer is. I did it all own my Jack Jones not a CMC in sight and I have kept everything.

    Its as easy as that.

    Marty...
  • HAL_9000_2
    HAL_9000_2 Posts: 67 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 9 April 2015 at 9:00PM
    For @addedvaluebob

    Extracted from the BBC website:

    "If anything, some claims management firms have stepped up their irresponsible, speculative scattergun approach to non-sale claims," said Adrian Coles, director general of the FSA.

    Many thousands of people are making claims for PPI compensation
    "Much stronger action is needed if these companies are to stop misleading consumers and putting a pointless and growing administrative burden on BSA members and the Financial Ombudsman Service.

    "Looked at from the perspective of our highly-regulated sector, some claims management companies look remarkably like the modern day equivalent of highwaymen."

    Banks have also complained about spurious claims. Earlier this year, Antonio Horta-Osorio, the chief executive of Lloyds Banking Group, said one in four claims his bank had received had come from people who had never had a PPI policy with the bank.

    The Ministry of Justice has that bogus claims were taking up "valuable time, money and resources" and warned any claims companies putting in numerous incorrect claims that they would be investigated."

    The reality is a significant numbers of CMCs are making it more difficult for legimate complaints to go forward in a timely manner and costing all concerned.

    Marty...
  • PackMan
    PackMan Posts: 6 Forumite
    Hi there,
    I am seeking a recommendation for a PPI Claims company. Before someone says it easier to do it yourself, it is not the case. I have possibly up to 20 claims for Mortgage, Credit Cards, and loans, all after a divorce some 11 years ago. What I do not have is the time to do myself asIi spend my time overseas exporting UK products.
    Understand fees pain, what I seek is quality and confidence. Any comments and advice and recommendations most welcome.

    Thank you!
  • dunstonh
    dunstonh Posts: 119,806 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Before someone says it easier to do it yourself, it is not the case. I have possibly up to 20 claims for Mortgage, Credit Cards, and loans, all after a divorce some 11 years ago. What I do not have is the time to do myself asIi spend my time overseas exporting UK products.

    You should do it yourself.

    If any of the cases were sold prior to the divorce could see your ex receiving the some or all of the redress from certain providers. Yet if you employ the CMC, then it is you that pays their bill even if all the money goes to her.

    Plus, 20 odd companies to complain to is still not a reason for using a CMC. It doesnt make it any easier as you need to provide all the details on those 20 to the CMC. By the time you have done that, you could have printed the same complaint letter 20 times and then just need to write the complaint address on each.

    Finally, the FOS have verified that claims companies have a lower success rate than personal complaints.

    This is a money saving site. There isnt really any justification for paying massively for a service that just puts a stamp on an envelope and reduces your chances of a successful outcome.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    PackMan wrote: »
    Before someone says it easier to do it yourself, it is not the case.
    It really IS the case.

    Any claims company can only act on the information you provide, they don't "investigate" on your behalf.

    If you do indeed have twenty complaints, you'll still have to provide information for all of them and you'll still have to fill in complaint forms etc.


    I find it very odd that you chose to bump up this year old thread which already explains in detail why you shouldn't use a CMC.

    Did you actually read any of it before posting?

    If not, I suggest you do so now.
  • PackMan
    PackMan Posts: 6 Forumite
    OK and thank you for the thoughts :)

    To summarize and to be explicit, the quantity of time consumed on my part is the same if i do it myself or someone does it for me.

    Two questions therefore 1) I am to trust the banks etc I borrowed the money from that if i ask they will give an honest answer and be helpful to return any monies owning? 2) I have incomplete details in most cases, so can take it that the Banks etc will search and find what is missing?

    Its a problem being cynical!

    Very interested about the pre-divorce sharing as that is not an issue and indeed I had a joint big mortgage started in 1988, pre-digital i guess. I could go and ask the Woolwich about that too under same principals?

    Its a Bank Holiday weekend (pun intended!) so your time to comment is much appreciated. thank you!
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 2 May 2016 at 12:04PM
    PackMan wrote: »
    To summarize and to be explicit, the quantity of time consumed on my part is the same if i do it myself or someone does it for me.
    Of course.
    Every complaint will require different details, dates etc from you.
    PackMan wrote: »
    1) I am to trust the banks etc I borrowed the money from that if i ask they will give an honest answer and be helpful to return any monies owning?
    A CMC can't help you with a lack of trust. The Banks may well have kept thorough records of your finance, or they may not. If you don't trust them to provide honest information, you can pay £10 for a legally binding Subject Access Request (SAR). With 20 potential complaints, though, that could prove expensive.

    There is no money "owing".

    You have to make complaints showing the insurance was somehow mis-sold.

    If you feel the Bank has not been "helpful" you can refer your complaint to the Ombudsman.
    PackMan wrote: »
    2) I have incomplete details in most cases, so can take it that the Banks etc will search and find what is missing?
    They won't do any more than is practicable and if your records have been destroyed in line with data protection, then there is nothing you (or any CMC) can do about it unless you can provide documentary evidence from your own archive.

    The procedure is detailed here;
    http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance
    and here;
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
  • PackMan
    PackMan Posts: 6 Forumite
    May i thank you for your help, insights and links. Messages received and understood!

    I am new to the site as you can see, so when i found out how to do, i will add to your thanks button.

    Now off to find the forms online.

    Cheers!
  • dunstonh
    dunstonh Posts: 119,806 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Two questions therefore 1) I am to trust the banks etc I borrowed the money from that if i ask they will give an honest answer and be helpful to return any monies owning? 2) I have incomplete details in most cases, so can take it that the Banks etc will search and find what is missing?

    1 - Largely yes. As long as they can find data. A CMC wont aid you there. If the bank says none held, then the CMC wont take it any further. A CMC doesnt pester the bank or fight your corner.
    2 - They will go on what you supply them. Your data is not in the public domain. So, a CMC cannot find it.
    Its a problem being cynical!

    No problem there but CMCs have a worse reputation that the banks.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Insider101
    Insider101 Posts: 1,062 Forumite
    PackMan wrote: »
    Hi there,
    I am seeking a recommendation for a PPI Claims company. Before someone says it easier to do it yourself, it is not the case. I have possibly up to 20 claims for Mortgage, Credit Cards, and loans, all after a divorce some 11 years ago. What I do not have is the time to do myself asIi spend my time overseas exporting UK products.
    Understand fees pain, what I seek is quality and confidence. Any comments and advice and recommendations most welcome.

    Thank you!

    A bit of clarity is needed here. What do you think has been done wrong, when and by who?

    PPI is like any other complaints process, you simply write to the company you're complaining against outlining your grievance. There is absolutely no need to pay some company potentially ridiculous amounts of money to do it for you.

    Despite what some of these sharks and ignorant journalists may lead you to believe you do not have a "claim" just because you once happened to buy a product from someone. There has to be complainable wrongdoing. It is important that you understand that. And if you can't give any then there is really no complaint.
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