MSE News: EE unveils portable smartphone chargers to replace 'Orange Wednesdays'

Krissy306

Still have not recieved my code got a text this morning at 8 saying: (Free MSG) Thanks for your text, but EE Power launches on Thursday 16th April! Text us then for your Power Bar code. We haven't charged you for this message.

Text again about 8.50 and still have had nothing back

Middlestitch

krissycontagious wrote: »

Still have not recieved my code got a text this morning at 8 saying: (Free MSG) Thanks for your text, but EE Power launches on Thursday 16th April! Text us then for your Power Bar code. We haven't charged you for this message.

Text again about 8.50 and still have had nothing back

Same here...annoying, isn't it? They may not have charged for the message, but presumably we are still charged 35p each time we text POWER to 365...

jacquibaby

krissycontagious wrote: »

Still have not recieved my code got a text this morning at 8 saying: (Free MSG) Thanks for your text, but EE Power launches on Thursday 16th April! Text us then for your Power Bar code. We haven't charged you for this message.

Text again about 8.50 and still have had nothing back

About this, there is a message posted that they do have your number but because of the high demand may take time to get back to you with your code. So no need to text again!

Alex1templeman

I text about 30 mins ago, so waiting patiently to see if I receive a text although this system says the time is 8:34am!! lol

Krissy306

jacquibaby wrote: »

About this, there is a message posted that they do have your number but because of the high demand may take time to get back to you with your code. So no need to text again!

Thanks, obviously just need more patience haha do they not know how many customers they have

info_addict

Over on hotukdeals, they are saying that this power charger is not actually free, but it's just a rental for 18 months

lurch Avatar
lurch3 minutes ago
#519
T&C http://ee.co.uk/content/dam/ee-help/Help-PDFs/EE%20Power_terms%20and%20conditions_300315.pdf

2.3 A Power Bar is made available to you on a free to hire basis, under the terms of this
agreement, for a maximum of 18 months. After 18 months, the Power Bar must be
returned to EE and the Service will end.

2.5 At the end of your initial 18 month hire period, you may be entitled to enter into a new
hire agreement but we reserve our right to refuse any hire request that you make.

2.7 When this agreement expires or terminates (for mobile or broadband customer this will
happen automatically if you chose to cancel your agreement with us for mobile or
broadband services), you must return the Power Bar to an EE store within 60 days. If you
don’t you’ll have to pay a charge to compensate us for replacing the Power Bar.
Currently this is £5. For mobile and broadband customers, this will be applied to your
bill. If you’re not an existing customer, we’ll contact you using the information supplied
to us when you joined EE Power and we’ll issue a bill for the cost of replacing the Power
Bar that has not been returned.

Alex1templeman

info_addict wrote: »

Over on hotukdeals, they are saying that this power charger is not actually free, but it's just a rental for 18 months

Oh fabulous!!!:eek:

secretmsg

So its borrowing not free.

MATTR5

I texted this morning and have not had a code backk - its been over an hour - I'm pay monthly with EE

jngothi

MATTR5 wrote: »

I texted this morning and have not had a code backk - its been over an hour - I'm pay monthly with EE

Its not just you Mattr5.
EE are known to get the wow factor with their promotions and then fail to deliver. Nothing new..

Loan not Free? Well THAT is what I expect from EE