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Capital One axing cashback for some, cuts cashback rates for others

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  • Winrick
    Winrick Posts: 43 Forumite
    Seventh Anniversary Combo Breaker
    Herbalus wrote: »
    Could always start it again today after 5pm.

    It'll be Tuesday before people get back to the office :D

    Which card was it?

    Apparently the Luma losing the 4% on shopping, the World losing its cashback and the Classic Extra keeping the 0.5% but losing the annual £10 for paying on time
  • msallen
    msallen Posts: 1,494 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Could it be that cashback is only being removed for some people and not others and CapOne don't want this to be widely known?

    Thats just pure unadultered speculation on my part by the way - based purely on the fact that I haven't been informed of the change by them yet.
  • karlie88
    karlie88 Posts: 9,114 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    msallen wrote: »
    Could it be that cashback is only being removed for some people and not others and CapOne don't want this to be widely known?

    Thats just pure unadultered speculation on my part by the way - based purely on the fact that I haven't been informed of the change by them yet.

    My guess is you'll get your letter next Thursday.
    :grouphug: :D Official MSE canny forumite and HUKD VIP badge member :D :grouphug:
  • davidsuffolk
    davidsuffolk Posts: 154 Forumite
    Part of the Furniture Combo Breaker
    If it has been removed because of commercial interests that is quite serious and really makes you wonder just how neutral and consumer concerned MSE is now.
    In truth this really bothers me as it will mean you just cannot rely on anything they say or do?
    I have emailed and asked why but the automatic response doesn't suggest that they will answer mails.
    [FONT=&quot]This is an automated reply to acknowledge receipt of your report reference xxx. Your report is in our queue, and one of our team will deal with it as soon as possible.[/FONT]
    [FONT=&quot]In the meantime, the following information may be helpful in connection with your report.[/FONT]
    [FONT=&quot]Ours is a small team for this size of forum and we receive many reports every day. We feel you would rather we spend our time dealing with them than answering them so we only reply if we have a question, or if your report otherwise requires a formal response.[/FONT]
    [FONT=&quot]We only deal with reports about issues on our forum and cannot answer MoneySaving questions.
    [/FONT]
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Then they shouldn't have scrapped the cashback.:D

    Lot cheaper to scrap it and ask their advertisers to simply remove references to the fact :)
  • Beancounter
    Beancounter Posts: 1,076 Forumite
    Lot cheaper to scrap it and ask their advertisers to simply remove references to the fact :)
    If there is any proof Cap One have put pressure on MSE to sweep this story under the carpet I will be cancelling my account.
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    If it has been removed because of commercial interests that is quite serious and really makes you wonder just how neutral and consumer concerned MSE is now.
    In truth this really bothers me as it will mean you just cannot rely on anything they say or do?

    You really thought it ever was? Didnt you find it odd that its prior management took it into the almost never used "unlimited" company structure which importantly means they no longer have to have public accessible accounts?
  • drunk1
    drunk1 Posts: 50 Forumite
    PPI Party Pooper
    This is a bit mad eh?

    I commented on that thread and I can't find it through my posts so it's clearly off the grid.

    I still haven't had any comms to say my cashback etc is stopping so I'll hang fire but MSE really need to give answers. Might even just ask Martin what he thinks next time I see him...
  • Herbalus
    Herbalus Posts: 2,634 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    If it has been removed because of commercial interests that is quite serious and really makes you wonder just how neutral and consumer concerned MSE is now.
    In truth this really bothers me as it will mean you just cannot rely on anything they say or do?

    Agree. I would hesitate before alleging it was due to commercial pressure, because that contravenes everything MSE stands for.

    What has happened before is that where a company poses a legal challenge to content on the forum (for which MSE is responsible) then it may well be easier for MSE to suffer detriment in the eyes of forumites by deleting it than to use resources defending what was said. I didn't see the original thread, so can't comment on that, but the OP said there wasn't anything contentious, so who knows?
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If there is any proof Cap One have put pressure on MSE to sweep this story under the carpet I will be cancelling my account.

    with Capone, or here?
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